Customer service always makes or breaks an experience, so this was positive because of this. The staff go above and beyond to be help (particularly those working the lobby area, helping with bags and transportation).
It was a clean hotel, with useful amenities (though the prices in the shop were outrageous). I enjoyed spending some time at the restaurant bar (and appreciated being able to apply some of the resort fee to that bill). Walking around outside was a bit more difficult. There's not a clear walking path within the drop-off area, and the hotel next door (where we went to check out some shops and grab a bite to eat) was under construction, also making the area difficult to navigate.
Our room was large, and clean, with a fun view of the bay. And it as Easter weekend, and they had a bunny on site offering free polaroids and treats.