Wonderful stay! Just bad customer service at the front desk.
Sabrian
2025 年 5 月入住 3 晚
2/10 糟糕
Mary
2025 年 5 月 9 日
满意:住宿条件和设施,服务设施
不满意:员工和服务,清洁度
I never even spent the night at this property and my credit card company is currently disputing charges. I have stayed at the Arya with several other property owners and the experience was so wonderful and transparent that I didn't even realize I wasn't with the hotel. NEVER after 8 stays have I been asked to provide a $250 deposit and complete a registration form with all the BS and my Drivers License, which is by the way required at check-in at the front desk. I was repeatedly texted to complete the form, even after I did. I tried to contact Mollie, from 10 AM until check-in with only one vague response. The hotel was also unable to reach the contacts via texts or via the phone number provided. Neither was I, even after I pleaded with them via text and voice messages to contact me.
When I entered the room, it was dirty. Huge black stains on the carpet, some sort of odd dust on the bureau. The TV did not work. No automatic coffee maker with coffee, powered cream and sugar (as promised over the phone) and standard in ALL of the other units I've stayed in. Also troubling was the fact that the fridge and microwave were plugged into a house extension cord vs a GFI socket. These owners should be embarrassed to ask for a $250 deposit as NOTHING in the place was worth that amount. The furniture looked at best as they bought it at Goodwill or off the street. I have photos to verify everything I'm sharing.
I was grateful that the hotel had an available room that night.
Mary
2025 年 5 月入住 1 晚
10/10 超赞
Darius,Bradenton
与配偶出行
2025 年 5 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a great stay at the Arya Hotel in Miami. The room was exceptionally clean and thoughtfully designed, with beautiful views overlooking the water. It was quiet and peaceful, making it easy to relax. The amenities were solid, and the service was friendly and professional throughout our stay. We would definitely love to return on our next visit to Miami!
Darius
2025 年 5 月入住 1 晚
10/10 超赞
Steve
2025 年 5 月 1 日
满意:清洁度、员工和服务、住宿条件和设施
Steve
2025 年 4 月入住 5 晚
10/10 超赞
Ana,Miami
2025 年 4 月 26 日
满意:清洁度
Ana
2025 年 4 月入住 8 晚
10/10 超赞
Ashwini,Chicago
2025 年 4 月 25 日
Ashwini
2025 年 4 月入住 5 晚
2/10 糟糕
Gary
与配偶出行
2025 年 4 月 21 日
不满意:清洁度、员工和服务、住宿条件和设施
To call this room a DUMP it would need a remodel. To call the carpet stained and dirty it would need cleaned. You can find better furniture at Good Will. Two dangerous conditions are present. The bathtub has unusual high side making a tripping hazard and no handrail. The micro wave and refrigerator are plugged into a household extension cable. This is a fire hazard as the NEC calls for separate circuits for this units. Cable TV remote was broke and TV stopped working after 2 hrs. Way overpriced room. Maybe other rooms are better???
Gary
2025 年 4 月入住 1 晚
10/10 超赞
Sergio
2025 年 4 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
.
Sergio
2025 年 4 月入住 2 晚
10/10 超赞
rudolph
2025 年 4 月 11 日
满意:清洁度、员工和服务、住宿条件和设施
rudolph
2025 年 4 月入住 1 晚
10/10 超赞
Alejandro
2025 年 4 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Modern and stylish, this Coconut Grove apartment features a sleek kitchen with top-notch appliances and a nuce balcony perfect for relaxing. It’s ideal for comfort and convenience!
Alejandro
2025 年 4 月入住 2 晚
10/10 超赞
Jamel
与家人出行
2025 年 4 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great stay
Jamel
2025 年 3 月入住 1 晚
10/10 超赞
Kiara
与配偶出行
2025 年 4 月 1 日
满意:服务设施,员工和服务
Beautiful area and hotel
Kiara
2025 年 3 月入住 4 晚
2/10 糟糕
VERONICA
2025 年 3 月 30 日
满意:清洁度、员工和服务、住宿条件和设施
This hotel has 3 parts to it.
Their is the hotel.
VERONICA
2025 年 3 月入住 1 晚
10/10 超赞
Marie
2025 年 3 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great customer service. I would book again time when I’m back.
Marie
2025 年 3 月入住 1 晚
8/10 还可以
james,san antonio
与配偶出行
2025 年 3 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location. Friendly professional staff. Loud music at 430 am from next door guests
james
2025 年 3 月入住 8 晚
10/10 超赞
alain
2025 年 3 月 28 日
alain
2025 年 3 月入住 3 晚
10/10 超赞
Paolino
2025 年 3 月 25 日
满意:清洁度、员工和服务、住宿条件和设施
Everything was good enjoyed it very much
Paolino
2025 年 3 月入住 4 晚
6/10 一般
Elizabeth
与配偶出行
2025 年 3 月 17 日
满意:员工和服务,清洁度
不满意:住宿条件和设施
We have stayed several times at least 5. This time we noticed that windows do not keep loud noise out. The commode would not flush chain was unlatched. I had to put my hand in to manually flush. Than a loud noise was coming from bathroom same commode pump had to be replaced. Not even a few glasses were available to drink a glass of water.
Elizabeth
2025 年 3 月入住 3 晚
10/10 超赞
Helen Ann
2025 年 3 月 16 日
Helen Ann
2025 年 3 月入住 2 晚
10/10 超赞
mike
2025 年 3 月 14 日
mike
2025 年 3 月入住 3 晚
10/10 超赞
Sarah
2025 年 3 月 14 日
Sarah
2025 年 2 月入住 2 晚
10/10 超赞
Chloe
2025 年 3 月 2 日
满意:清洁度、员工和服务、住宿条件和设施
Chloe
2025 年 2 月入住 2 晚
10/10 超赞
Nina
与配偶出行
2025 年 3 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The service was wonderful and it was in a really convenient area to get to restaurants and shops.