The property was under renovations, not at all announced in the Expedia booking page. Staff at the lobby were rude and unhelpful. There was no security whatsoever in the building, no front desk apparently South Beach uses the Boulan lobby. Not to mention construction was loud and continuous. There were multiple male construction workers actively performing renovations throughout the property without any apparent supervision. As women, we felt unsafe due to the absence of hotel staff on-site—there was no front desk, no concierge, and no visible security presence. Additionally, the doors to the main building were left open at all times, allowing unrestricted access, and the key system intended to control entry was nonfunctional.