We were made welcome by the wonderful night desk check in person, who took the time to welcome us and recommend places and activities, but after her, unfortunately it was not a welcoming environment with the rest of the staff. The blow dryer was missing from our room, and I had to request one be provided. Our washroom door on rollers came unhinged while closing it and just missed my husband’s foot, and remained unhinged for two days. The elevators were ridiculously slow, and we found ourselves wasting a considerable amount of time waiting on them. I would not recommend this hotel to friends or family.