10/10 超赞
Ana
与家人出行
2025 年 7 月 10 日
满意：清洁度、员工和服务、服务设施、住宿条件和设施
My family and I visited the Dominican Republic for the first time and stayed at Secrets Playa Esmeralda. The moment we arrived, we were welcomed with open arms and beautiful tropical views. From the blue ocean and mountain landscape. Just WOW! My family and I decided to upgrade to Preferred Club, and the attention from every member of the staff was excellent. It truly elevated our experience. But there was one person, in particular, who made our trip extra special, Stephanie. She was incredible. She was so attentive, kind, and thoughtful. She was always making sure everything was right for me and my family. What made her stand out was how genuine she was and the care and love she poured into everything she did. It never felt like it was part of her job to go above and beyond for us. It felt like it came straight from her heart. She truly made us feel at home, and she made sure that our first time in the Dominican Republic would be nothing short of AMAZING. Her great energy, beautiful personality, and sincere dedication left a forever impression on my entire family. Thank you, Stephanie, for making this trip so special and memorable. We are so grateful to have met someone so wonderful, and my family and I are looking forward to returning back at Secrest Playa Esmeralda. What a great resort this is. Highly recommend it!
Ana
2025 年 7 月入住 7 晚
