We had a lovely stay at the Meliá Milano. We were able to store our bags as we arrived before check in and when we checked in our bags were taken to our room for us a lovely touch after we were so exhausted. We had a classic room, nice enough and a little outside area. Another nice touch of tooth brushes, razor and cotton bads, robes and slippers. Only complaint we had was their weren't plugs beside the bed, had to plug in beside the desk across the room. The air con and lights operated by touch screens beside the beds. Lots of pillows really comfortable.
The only thing we weren't happy with was on our 2nd night we had a knock at the door about 10.30pm, a member of staff needing to check our bathroom. He came and went multiple times before informing us we had to change room. This caused me great anxiety as it was late and out of the blue without explanation. While packing away our things reception rang and explained and said they'd upgrade our room. I would have preferred a heads up from reception before the knock on the door to relieve the worry we had about what's going on. It was a cause of concern and made us crater uncomfortable as we were chilling in our hotel robes after a busy day.
However our upgraded room was lovely, massive comfy bed, usb, usb c and plugs beside the bed massive plus. Complementary water and chocolates were delivered in on the Sunday night which was appreciated. We also stayed for my partners 30th birthday and the hotel we're amazing with us