We paid extra for a room with jacuzzi however disappointed no visible signage on how to use theirs. Despite so many complaints in guests comments their jacuzzi doesn’t work, I found out later they put a small signage with lots of words in small type (mine was hidden under the pile of towels) on how to use it. LOL! I complained the next day we didn’t have any water in our room, we were then informed we get free mini bar in the fridge! (Only water n 2 cans of soda!) but shouldn’t there be some sign advising us of such instead of waiting till we complained to tell us of such? Your hotel marked 10% discount on meals in the hotel however when we finished dinner, the restaurant owner was rather reluctant to honor this discount, saying I must present a coupon. I then told him the reception desk checked prior to our dinner n we were told no coupon needed. Although he later gave in, I felt surprised such a big hotel would make such “mistakes”!
The location is so close to the Termini, just 5 minutes. The room is big and we received immediate response when call for assistance.
J
2017 年 10 月入住 3 晚
8/10 还可以
Johnny,Taiwan
2017 年 10 月 27 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
It is nearby the central station !
It is good hotel ! Nearby the central station and easy to visit Milano, even by sight seeing bus also nearby the bus station. I like to stay the hotel next time !