Unfortunately, my stay at this hotel was marked by multiple issues that made it very uncomfortable. I had booked for five nights, but for four of those nights, the air conditioning didn’t work. No air came from the vents at all. I’m from the U.S., where strong air conditioning is the norm, and while I understand European AC is typically weaker, this hotel advertised air conditioning on Expedia, which is why we booked it. Our rooms were around 27°C at night in the summer, literally warmer than the outside air at night. I ended up sleeping in just my underwear and waking up sweaty and sticky every morning. We notified the front desk several times, and their only solution was to move us to other rooms—which had the same issue. The AC finally worked on the last night, but by then the damage was done and we were just ready to leave.
The hotel itself is visually beautiful—clean, modern, and designed with lots of windows and garden views. But even that worked against it. At breakfast, the eggs and meat were exposed to direct sunlight, which gave off a rotten smell. I went from enjoying the full breakfast spread to only eating cereal due to how off-putting the smell became.
I’m usually lenient with my reviews, but I wouldn’t recommend this hotel—especially in the summer. It’s a lovely-looking property, but my experience was frustrating from start to finish. To make matters worse, the hotel refused to offer any kind of refund or compensation for the major inconveniences we faced.