Every member of hotel staff were above and beyond professional, caring and nothing was too much for them. They each cared about their Guests and this stood out as each clearly loved their work there. Room was spotless and had a really comfortable bed too. Bathroom was also immaculate. A circular hotel which had rooms looking directly out to the Football Stadium which held other various events, including concerts. As the hotel is an extremely large circular shape, many rooms are some distance away from the lifts. Therefore it is wise to let them know if you need a room not far from the lift. Food is rather expensive but, aside from breakfast, (which was included in my reservation), I only ate twice so n the bar. It is a good idea to ensure breakfast is included when booking (otherwise it is approx £20). However, it is exceptional with a full buffet of both cooked and continental food and various fruit. There are many various restaurants across the road too. As well as being in midst of a shopping centre. A great place to stay. With a bed which, somehow, miraculously, remedied my severe back pain during the three nights there. I arrived in agony, but left pain free. Grateful for that alone. Thank You to the amazing staff whom work so hard and the equally hard working Housekeeping whom never left anything less than perfect.