They say they have a 10 point cleaning check however, there were dead bugs on the window sill, one on the rug and a few in the dresser drawer. The do have a kitchen - however, if you want dishes, you get different packages for a price. Most hotels at least leave a coffee maker in the room, you need to order the kitchen package to get one. They do not empty your trash, you carry it to the trash room. It was very inexpensive so I guess you get what you paid for. The bed and sheets was clean, but pillows were uncomfortable old foam pillows. Will NOT go back ever again.