When we checked in I stood at the front desk for 10 minutes waiting for staff. Finally walked around the counter and was able to get the person on duties attention. When we booked the stay we relied on the site being pet friendly. There was a sign posted in the entrance sayin no pets. I questioned the person on duty as we had brought our 6 pound Yorkie. She proceeded to search for their pet policy as if she was unsure. She was able to locate a form for us to complete and we were told that there would be a $75 pet fee. We had no choice but to pay it. Nowhere on their website does it indicate they charge a fee. To top it off our key wouldn’t open the side door where we had to take our dog to do his business requiring us to walk around to the front of the building to regain access in the bone chilling cold. When we returned from dinner we waited at the front counter to see if we could find out why are key wouldn’t open the side door. Once again we stood there until poking our head into the office. We were told that they were having problems and never offered to give us a different key to see if that would work. Both times we poked our heads in the office the staff member was busy on her cell phone. To top everything off, the parking lot was an absolute mess from the snow that had arrived two days before our stay.
Steven
2025 年 2 月入住 1 晚
8/10
Jennifer
2025 年 1 月入住 2 晚
10/10
My stay was excellent very good customer service on my Birthday
Carl
2024 年 12 月入住 2 晚
8/10
Clean
Venora
2024 年 12 月入住 1 晚
8/10
Staff was very, very accommodating!!!
AnitaBates
2024 年 12 月入住 3 晚
8/10
Carl J
2024 年 11 月入住 2 晚
10/10
Excellent property and very clean hotel.
Ahmed
2024 年 12 月入住 1 晚
10/10
Great location, seems like a new property
Brian
2024 年 12 月入住 1 晚
2/10
Kateri
2024 年 11 月入住 3 晚
8/10
Jason
2024 年 11 月入住 1 晚
8/10
We were checked into a room of the wrong type. Before unpacking, I was able to work with the desk to get us into a room of the correct type. It took about 15 minutes waiting, but his persistence to get things fixed was appreciated.
Adam
2024 年 10 月入住 1 晚
10/10
Fine example of new upgraded Hampton Inn design and layout.
George
2024 年 10 月入住 1 晚
10/10
The property was great. The only issue was expedia. I had prepaid for my room and when we arrived they denied payment to the hotel. Had to repay for our room and wait for the refund from Expedia. Will stay here again next time we visit Milwaukee. Just will book direct with the hotel.
Robin
2024 年 10 月入住 1 晚
10/10
Christopher
2024 年 10 月入住 1 晚
10/10
Thanks nice property
Sam
2024 年 10 月入住 1 晚
8/10
Quiet, comfy bed.
Shower door kept sliding open while I showered.
Some guest do not like the fact that there no bathtubs!!
Virginia
2024 年 10 月入住 1 晚
10/10
Evelyn
2024 年 9 月入住 2 晚
6/10
Average, room not clean enough
Elliot
2024 年 9 月入住 3 晚
10/10
Excellent property! Extremely clean, quiet, and comfortable beds.
Tiffany
2024 年 7 月入住 1 晚
10/10
I loved my overall experience at the Hampton Inn the staff was nice and