My only issue is that I had to wait two nights to get TV service. I was told that im able to receive a discount for the inconvenience of moving to a different room twice, one of which didn't have a working refrigerator
Mashica
2025 年 5 月入住 5 晚
8/10
My stay here was worth the price. The hotel and our room was very clean, beds were very comfortable. Was able to get a good sleep, very quiet and relaxing. Would like to know what they put in there air infiltration system, the entire hotel smells amazing. The only complaint is the hot tub out of use , was looking forward to that. Also restaurant and bar were closed, but they did offer some free grab and go breakfast items and coffee bar. Would definitely stay here again .
Christine
2025 年 5 月入住 1 晚
2/10
No restaurant sauna broke like cheap motel
David
2025 年 5 月入住 2 晚
6/10
I could I stay 2 day and although I choose not the have housekeeping service. My only requests was to clean towels and they told me they didn't have anyone to do laundry so I could not get clean towels. Not acceptable!
Taneshea
2025 年 5 月入住 2 晚
8/10
Very nice, modern, and clean property.
Dawood
2025 年 5 月入住 1 晚
10/10
safe property in business area, easy off/on highway
Melinda
2025 年 5 月入住 1 晚
8/10
Clean and nice staff. Easy check in and out .
Larrisha
2025 年 5 月入住 2 晚
6/10
Conducive location hotel with pleasantly big rooms and professional staff but unfortunately my room smelled like old shoe and I had difficulty to enjoy it.
Julia
2025 年 5 月入住 1 晚
6/10
Few things being renovated and limited fridges were biggest down sides
David
2025 年 5 月入住 2 晚
2/10
At Check in room was not ready at 4. Bar was closed for “renovation”
Tammi
2025 年 5 月入住 1 晚
6/10
Management needs to review and update the check in process to allow the cleaning staff to release cleaned rooms as they become available instead of waiting til 4 pm check in time. During our recent stay we arrived early and so did quite a few others. We all waited in the lobby and then at 4pm. we were all in line waiting even more because the rooms were not released. It would make more sense to release rooms as they become available so guests can possibly check in at a more even pace instead of holding all rooms until 4 and having a large check in line. Folks were getting aggravated and the staff unnecessarily had to deal with it. Kudos to the ladies at the front desk. Shame on management for putting them in that situation. Also. The onsite restaurant is closed. So when they say they’re serving breakfast. It’s prepackaged snacks and juice.
Cathy
2025 年 5 月入住 1 晚
6/10
Rooms were dated and furniture was run down
Shane
2025 年 5 月入住 1 晚
10/10
Disappointed the bar was closed
Tony
2025 年 5 月入住 2 晚
10/10
It met all of our needs.
On a side note we were disappointed with the breakfast because the restaurant was closed
steven
2025 年 5 月入住 1 晚
4/10
Unfortunately my stay at this property was affected negatively by the staff working the front desk and the management. I was originally promised a late checkout the night before I checked out, and then management called me the following morning telling me I had to checkout at regular time. Then they kept hassling me via phone call to leave the room exactly at checkout time. Poor customer service.
Trevor
2025 年 5 月入住 2 晚
8/10
Staff was excellent. Room was clean and nice. Just needs refreshing for paint and furniture nicks.
LAURA
2025 年 5 月入住 5 晚
4/10
The Sonesta is a bit sad. Our room wasn’t very clean. Some of the furniture needed repairs. Not enough bedding ~ very thin blanket. The dining room was closed indefinitely. The hot tub was broken. The microwave was dirty. Not enough care. A little run down.
Basia
2025 年 5 月入住 4 晚
4/10
Just seems like those location has taken a step back
Shannon
2025 年 4 月入住 1 晚
4/10
First I was given a room that literally didn’t exist. Then the next room the tv did not work. Then the third room’s toilet made a horrible noise every time it flushed. Also the furniture in the room were dirty.
Shannon
2025 年 5 月入住 2 晚
10/10
.
Duaa
2025 年 5 月入住 2 晚
2/10
Filthy location, pubic and scalp hair in my bes, human bodily fluids on the chair
Robert
2025 年 5 月入住 1 晚
8/10
Quiet property with nice lobby and friendly, helpful staff. The rooms could use a refresh but were clean and large. The pool was nice, but it looks like the hot tub is gone now.
I would definitely stay again if in the area.