No one was at the counter when we arrived. We could hear them talking and laughing in the back room so waited then said something to get their attention. We checked in online so thought the process would be quick and just have to pick up the room key. That wasn't the case. Went through the checkout process again at the counter. Not a huge deal, but it was a long day and thought we had that taken care of to get to our room quicker. The only thing I requested at check-in was a quiet room so we could get some good rest. That request was not fulfilled as we could hear TV and talking through the walls.
The room was dirty, the hallways were dirty, the parking lot was dirty...it was just a dirty hotel.
As I mentioned before, the parking lot was dirty. Trash, beer bottles, cigarettes were everywhere. There was also vomit in the parking lot when we left the last day. I know they probably didn't know about it yet, but I also don't think they would care to clean it up based on the rest of the place. We didn't use the pool, but we did specifically choose this hotel for the hot tub. It closes at 10 pm so didn't get to use it the first night. We did the second night, but only stayed a couple minutes. The jets didn't work in the hot tub so we're just sitting in hot water. There were also cops out in the area, not really surprising though.