Good location and free shuttle service is very convenient to travellers. However, the hotel holds my credit card credit for USD100 as security deposit, but the deposit was not reversed although I have checked out. This should have been done when I checked out .
真实旅客
2023 年 9 月入住 1 晚
10/10 超赞
Dwight
2025年02月27日
满意:清洁度、员工和服务、住宿条件和设施
Exceptional Room!!
Dwight
2025 年 2 月入住 1 晚
8/10 还可以
Waylon,WEST FARGO
2025年02月26日
满意:服务设施
Location convenient to airport. If you get a room in street side, very noisy. Parking can be limited based on how many people may have utilized park and fly option. Hotel room clean and well-kept.
Waylon
2025 年 2 月入住 1 晚
10/10 超赞
Adam
与家人及幼儿出行
2025年02月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff were very kind and helpful! Location was great for visiting local friends and spending time at the Mall of America.
Adam
2025 年 2 月入住 2 晚
8/10 还可以
Bianca
2025年02月25日
满意:清洁度、员工和服务、住宿条件和设施
Bianca
2024 年 12 月入住 1 晚
10/10 超赞
AJMAL
2025年02月24日
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AJMAL
2025 年 2 月入住 1 晚
6/10 一般
Shoniya
与配偶出行, 团体旅客
2025年02月24日
满意:清洁度、员工和服务、服务设施
不满意:住宿条件和设施
This hotel was very packed and they had like slim to no parking so you had to park across the street if you could not find a spot and the lobby was chaotic and loud but stuff were friendly! It was very close to MOA which was convenient also
Shoniya
2025 年 2 月入住 2 晚
8/10 还可以
Rebecca
2025年02月22日
满意:住宿条件和设施,清洁度
Rebecca
2025 年 2 月入住 2 晚
10/10 超赞
Colleen,Garnet Valley
2025年02月22日
满意:清洁度、员工和服务、住宿条件和设施
Great staff!
Colleen
2025 年 2 月入住 1 晚
10/10 超赞
Claudia idalia Cayado
与家人及幼儿出行
2025年02月22日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Buen servicio
Claudia idalia Cayado
2025 年 2 月入住 2 晚
10/10 超赞
Lindsey
团体旅客
2025年02月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Close to airport and nice hotel option
Lindsey
2024 年 10 月入住 1 晚
10/10 超赞
vasista
2025年02月21日
满意:清洁度、员工和服务、住宿条件和设施
All good
vasista
2025 年 2 月入住 2 晚
10/10 超赞
Janice
2025年02月20日
Very clean facilities and friendly staff.
Janice
2025 年 2 月入住 1 晚
6/10 一般
Dwayne C.
与家人出行
2025年02月20日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I had to pay $100 for my room at this hotel, which is totally overpriced. I have stayed at fancier hotels and have paid much less for the deposit. And I could not put items from the snack area on my room bill. So why did I pay $100 for it?
Dwayne C.
2025 年 2 月入住 1 晚
6/10 一般
Kristina
2025年02月19日
不满意:清洁度、员工和服务、住宿条件和设施
Everything was dirty, unvacuumed. Long check in time. Tv streaming wasnt working.
Kristina
2025 年 2 月入住 1 晚
10/10 超赞
Katherine
与家人及幼儿出行, 与家人出行
2025年02月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We enjoyed our stay here. Airport, malls and restaurants are just around the area.
Katherine
2025 年 2 月入住 4 晚
10/10 超赞
val
与家人出行
2025年02月19日
满意:住宿条件和设施,服务设施
Only bummer was last morning, we got down to breakfast 30 min before it ended & they had already ran out of bacon & 1/2 & 1/2. But, other than that it was great
val
2025 年 2 月入住 3 晚
10/10 超赞
Robert
2025年02月19日
满意:清洁度、员工和服务、住宿条件和设施
My only issue was their shuttle vans are not clearly marked, they say Hiatt with small Holiday Inn stickers. Otherwise, everything was great.
Robert
2025 年 2 月入住 1 晚
4/10 很差
Adam
2025年02月18日
不满意:清洁度、员工和服务、住宿条件和设施
LIMITED PARKING especially in the winter: I booked a room here last week with my kids. When I checked-in, I was asked to pay $15 daily for parking which I was ok with but started to notice that day after day the parking lot is almost completely full with no available spaces to park in. Turns out they rent the parking lot for park and fly customers as well which leaves very limited space for the hotel occupants. When I asked them where I should park, they said to look for parking across the street. Mind you, there was an ongoing Severe Winter Storm warning alert and it was extremely cold. It was pure misery to try and carry all my shopping bags and walk with my kids in the extreme snow and cold. Extremely unsafe and unacceptable. I have included a picture below FYI.
Adam
2025 年 2 月入住 7 晚
8/10 还可以
Kevin
与家人出行
2025年02月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Location worked great for us
Kevin
2025 年 2 月入住 2 晚
10/10 超赞
Alisa
与家人出行
2025年02月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent option for access to airport. Clean, spacious, comfortable rooms. Great breakfast variety and quality. Helpful and friendly staff. Note that parking is not free and the lot is often full, though there is overflow parking across the street. The shuttle is available 24/7.
Alisa
2025 年 2 月入住 1 晚
8/10 还可以
Allan
商务旅客
2025年02月18日
满意:清洁度、服务设施、住宿条件和设施
The check in process for two took entirely too long. There was a person in training was on her 10th day and after a very long check in, we had to do it again because she didn't see the second room on the reservation so it was 2X painfully long check in.
Allan
2025 年 2 月入住 1 晚
2/10 糟糕
Dakota
团体旅客
2025年02月18日
不满意:住宿条件和设施,服务设施
I did not like the fact that I was charged an addition 15$ for parking.
Was not explained that it would be in USD.
& not to mention I was told if I had to park across the street (due to no stalls outside hotel) I would be reimbursed fee.
Not very impressed as we were traveling from a different country. Had we known we would’ve been charged for parking & parking across the street I would have just booked a better hotel.