The service attitude is very bad Invisible discrimination against customers!
ZHIYAO
2025 年 5 月入住 1 晚
10/10 超赞
Yixuan
商务旅客
2025 年 1 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
非常好,服务人员热情,环境高雅
Yixuan
2025 年 1 月入住 3 晚
10/10 超赞
Junfei
2024 年 12 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good!
Junfei
2024 年 12 月入住 1 晚
10/10 超赞
Donald,University Place
2025 年 5 月 27 日
满意:住宿条件和设施,清洁度
This is a very nice hotel with friendly staff. The room was clean and the bed comfortable. Our only regret is we didn’t get to stay longer due to a very early flight
Donald
2025 年 5 月入住 1 晚
10/10 超赞
Allison,Windsor
2025 年 5 月 27 日
满意:清洁度、员工和服务、住宿条件和设施
Comfortable.
Allison
2025 年 5 月入住 1 晚
10/10 超赞
lisa
与家人出行
2025 年 5 月 26 日
满意:清洁度、服务设施、住宿条件和设施
guest who have lost then during travel. A music channel option on the television would also be a great addtion .
lisa
2025 年 5 月入住 5 晚
10/10 超赞
Jacqueline
2025 年 5 月 24 日
满意:清洁度、员工和服务、住宿条件和设施
Good location. Close to airport
Jacqueline
2025 年 5 月入住 1 晚
10/10 超赞
Alycia
2025 年 5 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean, quiet and safe property!
Alycia
2025 年 5 月入住 1 晚
10/10 超赞
David
与家人出行
2025 年 5 月 23 日
满意:清洁度、服务设施、住宿条件和设施
Staff was super friendly!! Room very clean!
David
2025 年 5 月入住 1 晚
10/10 超赞
Marco
与家人出行
2025 年 5 月 23 日
Always great
Marco
2025 年 5 月入住 1 晚
10/10 超赞
Tanya
与家人出行
2025 年 5 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean, quiet, and friendly service!
Tanya
2025 年 5 月入住 4 晚
10/10 超赞
Kenneth
2025 年 5 月 21 日
满意:清洁度、员工和服务、住宿条件和设施
Quiet and adequate
Kenneth
2025 年 5 月入住 1 晚
6/10 一般
Kelley
团体旅客
2025 年 5 月 20 日
满意:清洁度、员工和服务、服务设施
不满意:住宿条件和设施
Only one of the three elevators was working my entire stay. There were events every day so that one elevator took forever and was always packed. There were parties on my floor, pizza boxes in the hallway.
And my room was a bit crusty. Could have used a bit of updating and a deeper clean. Front desk staff was excellent but seemed overworked. Restaurant staff was super nice. Shuttle drivers and front desk staff need to have better communication between each other instead of relying on guests to know their protocols, routes and schedule.
Kelley
2025 年 5 月入住 2 晚
6/10 一般
Bhisnauth
与家人出行
2025 年 5 月 20 日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
Staff are interesting people.
Bhisnauth
2025 年 5 月入住 2 晚
4/10 很差
Paula
2025 年 5 月 20 日
不满意:员工和服务,清洁度
Staff was inattentive at check in and we lacked sheets on the bed.
Paula
2025 年 5 月入住 1 晚
6/10 一般
Naomi
与家人出行
2025 年 5 月 19 日
Front desk check in staff rude. Only one elevator working so long waits for elevator
Naomi
2025 年 5 月入住 4 晚
10/10 超赞
Merry
与配偶出行
2025 年 5 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Our flight landed after midnight and this is one of the few hotels that still offered shuttle service at that hour. The hotel staff were welcoming and had some food to purchase options, even salad, at that hour. The room was clean, modern and comfortable. The bathroom was a bit small if two people wanted to access it at the same time. I look forward to my next stay there.
Merry
2025 年 5 月入住 1 晚
4/10 很差
Stephanie
2025 年 5 月 18 日
满意:员工和服务,清洁度
不满意:住宿条件和设施
It was difficult to find the entrance to the parking lot. Out of 3 elevators, only 1 worked. Our room had no bureau or actual closet space for our clothes. I was never told that I had to pay $15 to park per day prior to booking. Due to a black tie charity, the adjoining room guests continued their loud party late into the night. However, our room smelled clean and was sanitary. The beds were very cozy even though we couldn't sleep due to our drunken neighbors.
Stephanie
2025 年 5 月入住 1 晚
2/10 糟糕
Chase
2025 年 5 月 18 日
不满意:清洁度、员工和服务、住宿条件和设施
We arrived at 10 PM and our room was not ready. The front desk person told me she was going to find the manager and she never came back. I was never offered any kind of compensation or offered to be walked to a different hotel. After waiting almost 30 minutes for the young lady to come back I just left and went to a different hotel. They definitely overbooked and didn’t have a solution.
Chase
2025 年 5 月入住 1 晚
10/10 超赞
Mathew
2025 年 5 月 18 日
满意:清洁度、员工和服务、住宿条件和设施
Excellent
Mathew
2025 年 5 月入住 1 晚
10/10 超赞
Kathryn
2025 年 5 月 17 日
满意:员工和服务,清洁度
While personnel, room, food and shuttle service were excellent the elevator (as only 1 was working and difficulty in using it) was the talk of all those using it when I did
Kathryn
2025 年 5 月入住 1 晚
10/10 超赞
Dyonne t
与配偶出行
2025 年 5 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The view from the room, morning sunshine and the lightning was perfect at night.
Dyonne t
2025 年 5 月入住 3 晚
10/10 超赞
Stacey
与家人出行
2025 年 5 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was so friendly, helpful and easy to talk to . Great Location, easy parking , shuttle very nice for older folks . Hyatt is always a wonderful stay !