The room temperature was 66.57F for two nights
They send up someone to fix the heating in the room twice but no luck!
We were freezing for two nights until they send some heaters and extra blankets!!!
Andrei
2025 年 5 月入住 5 晚
4/10
We were extremely cold for two nights until they brought some heaters and extra blankets!
Not acceptable!!!
Andrei
2025 年 5 月入住 1 晚
6/10
When we checked in we immediately noticed that the air conditioner was not working. It was a cool night and we got in late so we didn’t worry about it. The next morning the air conditioning was still not working and the hot water was out. We called down to see what was going on and they said they were working on it and would comp one night of our stay. The hot water did come back but the AC was never fixed. We were brought a box fan. We have also yet to be reimbursed for the night that they said they wouldn’t charge us for.
Ashten
2025 年 5 月入住 2 晚
4/10
We checked into our room, it was 77° in our room. I made calls and they said it was probably because the air vent is up so high. They brought in a box fan and said it would help. We returned 7 hours later after a concert and the room was still 77°, AC was set to 65°. I was told no one could come help fix it that time of night, they also said they didn’t have any rooms available. The GM told me the next day we would be fully refunded, however, I still have yet to hear back from them. The location was great and location was clean despite the AC incident.
Mackenzie
2025 年 5 月入住 1 晚
10/10
Clean, friendly easy walking
JANEL
2025 年 5 月入住 1 晚
10/10
Great location, good cost, great staff, had everything for a good stay.
Clif
2025 年 5 月入住 2 晚
8/10
It was a nice building close to everything downtown. The building appeared well maintained and was quiet for the most part.
We only had a couple complaints. One garbage can was missing its liner. There were no ice buckets available for use on any of the levels. The continental breakfast was sub-par for a Hilton and was misrepresented on their flyers within the building. We didn’t use the valet service they offer due to the exorbitant price per day. If you have to use your car regularly while down there, it might be worth it. But it was far cheaper to park two blocks away. And the Uber/Lyft costs to get where we needed to didn’t come close to that cost.
Angela
2025 年 5 月入住 2 晚
10/10
Clean and good service.
Javier
2025 年 5 月入住 1 晚
10/10
I liked that the property was connected to the Skyway system. The staff was very nice and the rooms were comfortable and clean.
David
2025 年 5 月入住 2 晚
6/10
Not a fan of the hard floors or lack of in room coffee
Timothy
2025 年 5 月入住 1 晚
6/10
Noisy
Dawn
2025 年 5 月入住 3 晚
10/10
Clean no nonsense hotel with good location for a recent conference I attended. I was able to check in early - big bonus. Friendly staff and easy walk from train stop. Overall great stay.
Jennifer
2025 年 5 月入住 2 晚
8/10
The people made the place.
Jenifer
2025 年 4 月入住 1 晚
10/10
Twas great
Tyrinn
2025 年 4 月入住 1 晚
10/10
Great
Jacqueline
2025 年 4 月入住 3 晚
10/10
Armani
2025 年 4 月入住 3 晚
8/10
The rooms were very clean I wake the people at the front desk bother shifts
Keyvin
2025 年 4 月入住 1 晚
8/10
Esther
2025 年 4 月入住 2 晚
8/10
Laura
2025 年 4 月入住 3 晚
10/10
Great place to stay
Vinayak
2025 年 4 月入住 1 晚
6/10
La persona del desayuno fue muy grosera
Javier
2025 年 4 月入住 1 晚
8/10
The A/C didn't work. Very uncomfortable to sleep when it is hot.