4/10 很差
Sierra
与配偶出行
2025 年 5 月 7 日
不满意：服务设施
My boyfriend and I had to fly back to Minnesota after getting into a hit and run in Denver, CO. We had a late night flight and didn’t get in until 2am, we chose to book this hotel because the check in end time had no end and the front desk was supposed to be 24/7. When we arrived we went to the front desk but the doors were locked and lights were off we had dialed on the phone in the small waiting area and still no one picked up. We wait 45 minutes until someone finally came to the front to help us get our keys but the card machine didn’t work so the worker just showed us to our room to let us in. I then told him that he could slide the keys under the door when he got them to work however no keys were ever given. In the morning we told the manager what had happened and asked if we could get money back and all we ever got was that they’ll look into it and call us back but haven’t. Won’t be staying again and don’t recommend.
Sierra
2025 年 5 月入住 1 晚