米萨诺迪杰拉达达度假短租

"Actually, I booked a two-night stay on hotels from March 31st to April 2nd, but due to personal reasons, I only stayed for one night and then checked out. The hotel told me that the night I didn't stay could not be refunded, which I can understand and accept. But when I checked out the next day, the hotel charged me again. At that time, I thought that hotels plateform only deducted the money for one night, so I paid by credit card for another night. Now the situation is that I only stayed for one night, but they charged me for three nights and refuse to give back the repaid amount to me with no explanation. I write down my experience in this hotel on the hotels APP to warn future travelers to pay attention to their front desk routines."

"First, the staff were very nice and helpful. Before my check-in, staff had already asked for my estimated time of arrival for preparing the check-in. As I arrived late night, the staff was very helpful to guide me how to get to the hotel through Whatsapp and she responded very quickly. She also helped me to call taxi when I check-out. Secondly, there was lift in the hotel so I could go to my room easily with my heavy luggage. The room was very tidy and clean. I felt very cozy. The decoration of the room was fashionable. I was very satisfy for this stay and I definitely will come back again."