Title: Extremely Disappointing Stay at Mizata – Not as Advertised
I booked our stay at Mizata a month in advance, excited about the beautiful accommodations shown in the ads. Unfortunately, the room we were provided was nothing like what was advertised.
The room was infested with an overwhelming number of bugs. They were everywhere—on the ceiling, in the bed, and even on the pillows. It was impossible to sleep comfortably, especially since my boyfriend doesn’t handle insects well. When I reported the issue, the only solution offered was a can of Off, which did little to address the problem as the bugs were biting and flying around incessantly.
Although the resort did try to accommodate us by moving us to a different room for one of the four nights we stayed, which was significantly better and bug-free, this hardly made up for the discomfort we experienced.
The initial room appeared to be an “overflow/employee” room, not even attached to the main part of the resort. It lacked basic security as the balcony door wouldn’t lock or close properly, leaving us feeling unsafe, especially with no security presence on that side of the property. Additionally, the A/C barely worked in the main room, making the stay even more uncomfortable.
During a severe storm on our final night, the pathways flooded with minimal lighting, unlike the well-maintained, raised, and lit pathways in the main resort area. This further highlighted how neglected and substandard our room was compared to what was