2/10
I am writing to express my disappointment with my recent stay. Upon checking into my room, I discovered a roach infestation, which is completely unacceptable. Additionally, the continental breakfast that was advertised was not provided, which added to the inconvenience.
To make matters worse, I had to switch rooms due to these issues, and I experienced difficulty gaining access to my new room, causing further frustration.
I hope you take these concerns seriously and address them appropriately. I would appreciate a response and some form of compensation for the inconvenience.
Damyana
2025 年 5 月入住 7 晚