The staff was super friendly and the hotel was clean and well kept. However, be mindful of which floor they put you on. I requested a high floor when I booked my room months ago, but got a first floor room, even though I checked in 30 minutes before check in began. Our room was right next to the staircase, and every time someone walked up the stairs, we could hear it in our room. we could also hear the guests in the room above us walking around and talking. I don’t even think they were talking loudly. The fountain in our room also stopped working after the first night. I didn’t bother notifying the hotel about it because I assumed it was probably on a timer, which I thought was a nice touch, but it never turned back on. We also had to park on the street the 2 nights we stayed. Thankfully we found a nearby spot both times (one night around the block), but for a rate close to $500/night, we were expecting a least a parking spot on site, and a quiet room. Our room was next to the fountain they have in the common area, which was nice. It sounded like there was a gentle stream outside. And they light tiki torches and a fire pit at night which we could also see from our room. It was nice to be nearby the main strip and walk everywhere. You walk downhill to get to all the shops, restaurants, beaches, but have to walk uphill to get back to hotel. It didn’t bother us, but something others should know.