I had a very unpleasant experience during my stay. While getting out of the bathtub, I was injured by a dangerously sharp metal fixture on the shower glass. It caused a bleeding cut on my body, and there were no warning signs or safety protections in place.
When I reported it at checkout, the front desk staff initially denied responsibility and only responded after I insisted on the legal safety requirements. He reluctantly helped send the incident photos to Expedia but refused to provide any written acknowledgment until I pushed again. Even though he said he would contact me, I never received a follow-up.
I had to go through Expedia’s safety department to get a partial refund. I only received 25% back. The room also had a musty odor and was not worth the price.
This place has poor safety standards, unprofessional service, and is absolutely not worth the cost. I do not recommend staying here, and I hope others will be cautious.