The property was amazing. The staff and services was top notch. My room upgrade was fabulous!
Jamie
2025 年 5 月入住 2 晚
10/10 超赞
Jesse Marcos
团体旅客
2025 年 5 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The overall experience was amazing
Jesse Marcos
2025 年 5 月入住 3 晚
10/10 超赞
Rosalie
与家人出行
2025 年 4 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was great and hotel was beautiful. Food was good but could be better. Because we traveled during the holiday busy week, it took us an hr to get to downtown la Fortuna. So, most nights we decided to stay at the hotel for dinner. It would be nice if things stayed open later like the hot springs and kids club, etc. But the service was exceptional. Free laundry machines to wash your clothes and shoe dryer was a bonus!
Rosalie
2025 年 4 月入住 5 晚
10/10 超赞
Ritu
2025 年 4 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
The restaurants were not open at all times and being that were far from town need more food options a dining options so we can enjoy at diff venues. Cost of food was a bit expensive and with kids it adds up so maybe a discounted pizza bar and ice cream bar for kids to eat so available at all hours and easier for parents. Lovely views and staff experiences.
Ritu
2025 年 4 月入住 4 晚
10/10 超赞
Tsvetelina
与家人出行
2025 年 4 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great accommodations, amenities, restaurants, and location. Superior views of volcano Arenal and right into the jungle. The spa was outstanding! Unforgettable experience
Tsvetelina
2025 年 4 月入住 3 晚
10/10 超赞
Carrie,Danville
与家人出行
2025 年 4 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property was everything you could have hoped for in a Costa Rican jungle. The pools were great! The drinks at the pool bar were amazing. I highly recommend the Tamarindo Margharita. One of the highlights was the Night Guided Walk. Our guide on April 6th was fantastic. He was so excited and knowledgable. He was the best!
Carrie
2025 年 4 月入住 3 晚
10/10 超赞
MALGORZATA
与家人及幼儿出行, 与家人出行
2025 年 4 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved it.
I only regret that instead of staying here the whole week we went to Westin.
I think we’ll come back again.
So many things to do there.
We didn’t get lucky with the weather because it was raining every day but still we really enjoyed our time at the Springs.
MALGORZATA
2025 年 3 月入住 4 晚
10/10 超赞
Emily
与家人出行
2025 年 4 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful view and wonderful hot springs
Emily
2025 年 4 月入住 4 晚
8/10 还可以
Gary
与家人出行
2025 年 4 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Overall the property is a good place to stay when visiting the Arenal area. Good views of the volcano. Plenty of dining options. Huge property with many pools, slides, and hot spring fed pools. We toured the animal zoo/park area, where they house local animals that have been injured, we also did the tubing down the river which was fun. Very expensive to stay here, but they do a good job overall in all areas.
Gary
2025 年 3 月入住 2 晚
4/10 很差
Bronwyn
与家人出行
2025 年 4 月 6 日
满意:清洁度
Would’ve been great with little kids. But for adults it’s cheesy. We were also frequently charged for things we didn’t want, kinda get scammed.
Bronwyn
2025 年 4 月入住 1 晚
10/10 超赞
Yasmeen
与家人及幼儿出行, 与家人出行
2025 年 4 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing… Feel like you are in paradise! So Beautiful! The view of Arenal Volcano is breathtaking! I stayed 3 nights and definitely plan to come back! The whole experience was top tier and exceptional!
Yasmeen
2025 年 3 月入住 3 晚
10/10 超赞
Arilys,miami
2025 年 3 月 31 日
Arilys
2025 年 3 月入住 3 晚
10/10 超赞
Jina
与家人出行
2025 年 3 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved the huge, beautiful grounds and the activities offered at the resort. We did the tubing and horseback riding - great fun and so convenient that it was at the resort. Concierge was very helpful finding us local tours, arranging transportation, etc. And good dining options too. We ate every meal at the resort except lunch during excursions. Really convenient and relaxing to have good dining at the resort. We loved the hot springs by the river, especially the one right above the waterfall. Very good resort for family.
Jina
2025 年 3 月入住 3 晚
10/10 超赞
Matthew,Chicago
与家人及幼儿出行
2025 年 3 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
My family stayed for 3 days and had a fantastic time in the on-site hot springs. Highly recommend the tubing at Club Rio.
Matthew
2025 年 3 月入住 3 晚
10/10 超赞
Jeff
与家人出行
2025 年 3 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Incredible place. Beautiful views, amazing amenities and service. Highly recommend.
Jeff
2025 年 3 月入住 3 晚
10/10 超赞
Mamak
2025 年 3 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Best hotel and resort I’ve ever been. I stayed in Westin 5 star when I came back from Arenal to beach and that looked like 3stars after experiencing the spa and resort at arenal
Mamak
2025 年 2 月入住 2 晚
10/10 超赞
George
与配偶出行
2025 年 3 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Exceptional property which is an engineering marvel ! Easily one of the best hotels in Costa Rica! 5 star services and amenities!
George
2025 年 3 月入住 3 晚
10/10 超赞
francois,Québec
与家人出行
2025 年 3 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Th staff is great, the room large and nice but if you get someone in the room above it can be very loud,
francois
2025 年 3 月入住 3 晚
10/10 超赞
Seama
与家人及幼儿出行
2025 年 3 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Absolutely beautiful resort. We were blown away by the views, amenities, service, every aspect of our stay from start to finish was truly first class. One of the most beautiful places we have stayed. Rooms were spacious, staff were so kind and friendly. Can’t say enough wonderful things.