The ladies at the front desk were wonderful during check-in! The room was nice and clean and the building smells very clean and desirable.
Hannah
2025 年 5 月入住 1 晚
10/10 超赞
Travis,Loxley
与家人出行
2025 年 5 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was friendly and it seemed like a safe place. Check out was fast and easy
Travis
2025 年 4 月入住 2 晚
10/10 超赞
Matt
2025 年 5 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place to stay!
Matt
2025 年 4 月入住 1 晚
8/10 还可以
Nancy
2025 年 5 月 4 日
Nancy
2025 年 5 月入住 2 晚
10/10 超赞
Tiffany
与家人出行
2025 年 4 月 27 日
满意:清洁度、员工和服务、住宿条件和设施
Very clean, smelled great and wonder customer service from the lady at check in last night.
Tiffany
2025 年 4 月入住 1 晚
10/10 超赞
john
团体旅客
2025 年 4 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hotel was clean and convenient to restaurants.
Breakfast was ok at best. First day had cold eggs and terrible mini sausages. it did get better as the week went on.
Check in was easy. Associate was very friendly. 3rd shift associates not very personable.
john
2025 年 4 月入住 4 晚
6/10 一般
Rebecca
2025 年 3 月 30 日
满意:清洁度、员工和服务、住宿条件和设施
New! Nice design and very contemporary. Soap dispensers hard to squeeze and not sanitary as hand used to dispense hasn’t been washed yet. Not enough staff to keep up with trash removal at breakfast.
Rebecca
2025 年 3 月入住 1 晚
2/10 糟糕
Gilberto
与配偶出行
2025 年 3 月 29 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Such a bad service
Gilberto
2025 年 3 月入住 1 晚
10/10 超赞
Marquita
2025 年 3 月 18 日
满意:清洁度、员工和服务、住宿条件和设施
Marquita
2025 年 3 月入住 2 晚
2/10 糟糕
Rick
2025 年 3 月 8 日
满意:清洁度、员工和服务、住宿条件和设施
Our reservation was not complete. Suppose have 2 rooms at the tru by hilton only had 1. I and my husband ended up at the Days Inn in Prattville never had a problem before. Wasnt a pleasant evening
Rick
10/10 超赞
Erica
2025 年 3 月 4 日
Erica
2025 年 2 月入住 1 晚
10/10 超赞
Crystal
2025 年 2 月 28 日
满意:清洁度、员工和服务、住宿条件和设施
Nice place for Softball touney stay.
Crystal
2025 年 2 月入住 2 晚
10/10 超赞
Rick
2025 年 2 月 22 日
满意:清洁度、员工和服务、住宿条件和设施
Could walk to restaurant after 12 hrs in car
Rick
2025 年 2 月入住 1 晚
10/10 超赞
Joshua
2025 年 2 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Quick!
Joshua
2025 年 2 月入住 1 晚
10/10 超赞
Whitney
2025 年 2 月 10 日
满意:清洁度、员工和服务、住宿条件和设施
Whitney
2025 年 1 月入住 2 晚
6/10 一般
Martin
2025 年 2 月 4 日
不满意:住宿条件和设施,清洁度
Room needed some upkeep/maintenance. Had tiles coming off in the shower. Had boogers on the wall near the TV.
Martin
2025 年 1 月入住 2 晚
8/10 还可以
Aegis
2025 年 1 月 29 日
Aegis
2025 年 1 月入住 1 晚
10/10 超赞
Wendy
与配偶出行
2025 年 1 月 18 日
We had a very easy check in/check out. All areas of the hotel were very clean, and everyone we encountered was very nice and helpful. Only negative would be breakfast was very lack luster.
Wendy
2025 年 1 月入住 1 晚
2/10 糟糕
Tedric
2025 年 1 月 4 日
I was charged for this room again after it was already paid for.
Tedric
2025 年 1 月入住 1 晚
10/10 超赞
Greg
与家人出行
2025 年 1 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good place to stay.
Greg
2024 年 12 月入住 1 晚
10/10 超赞
Elizabeth
团体旅客
2025 年 1 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was professional and pleasant.
Elizabeth
2024 年 12 月入住 1 晚
6/10 一般
Jillian
商务旅客
2024 年 12 月 31 日
满意:员工和服务
Paul at evening check in was amazing. The location, convenience, and walkable dining options were awesome. However, the condition of the room wasn’t the best. There some tiles missing in the bathroom. The drain had a loose screw that was sticking up on the floor, the linens smelled faintly of soured water.
Jillian
2024 年 12 月入住 1 晚
10/10 超赞
Tina
与家人出行, 团体旅客
2024 年 12 月 28 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Would stay again
Met our needs for a night of rest from driving all day.
Tina
2024 年 12 月入住 1 晚
2/10 糟糕
Donna
与配偶出行
2024 年 12 月 26 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
All the problems started at check in. I have stayed at this hotel many times and never experienced what I did this trip. Hilton is a name known for professionalism and nice hotels. Well this one in Prattville is a whole other situation. When I checked in the lady that was working the desk on 12/23 at 1:30 pm was nice. However there was this guy hanging around the front desk which could hear all my information, which I didnt like. This hotel is practically brand new. The hotel wasn't packed. I asked for a room on the 1st floor. She said all they had was 1 room, but it didnt have a black-out curtain. Why, I dint know but it makes sense later. So she put me in a room on the 2nd floor. When I walked into the riom, I didnt even need a key as the door is broken. So I went down to ask her to switch me to a different room. That random guy was still hanging out at the desk with her. So she gave me the key to a room next door, I put my stuff in the room and left the hotel to spend Christmas Eve at my family's house.
When I came back later that night around 10 pm. A different girl was working at that time. The most unprofessional and rude person I have ever come across.
I go up to the room and this room door lock latch is missing. So I go down to yet ask for another room. She also had a guy hanging around the desk. I asked her to talk to me away from the desk as he could hear our information. I DID NOT WANT THIS RANDOM GUY KNOWING WHAT ROOM I WAS IN! There is more..