They said they offered tea and sweets in the evening. They did not. Then they offered breakfast at 7. We were leaving for the train. Arrived at 730 to breakfast and the said they were running a little behind. Already a half hour so little isn’t correct. I asked if they could get us anything to grab and go and was told there was nothing. Not even coffee. Both of the previously mentioned things were a deciding factor on booking. Also I’m sure in the price we paid. I feel that they misrepresented themselves and did little to appease me. I was not happy. Could have been the hangry.
Nicole
2025 年 2 月入住 2 晚
8/10 还可以
Benjamin
2025年02月25日
满意:清洁度、员工和服务、住宿条件和设施
the front desk staff / reception was fantastic. 11/10 for hospitality.
the breakfast room was a bit chaotic, the solo breakfast staff seamed to have to much to do perhaps having two ppl assisting with breakfast is a good idea, clean up ex.
we loved the rooms and building. lovely clean present.
we will stay again!
Benjamin
2025 年 2 月入住 1 晚
10/10 超赞
Ducheine
与配偶出行
2025年02月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was different than most of he hotels, you feel at home.
Ducheine
2025 年 2 月入住 2 晚
10/10 超赞
Michael
2025年02月25日
满意:清洁度、员工和服务、住宿条件和设施
Beautiful property
Michael
2025 年 2 月入住 1 晚
10/10 超赞
Julianna
团体旅客
2025年02月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A
Julianna
2025 年 2 月入住 1 晚
10/10 超赞
bettina
与配偶出行
2025年02月22日
满意:清洁度、员工和服务、住宿条件和设施
This hotel experience is rare and unique and special and a step back in time. Beautiful rooms, wonderful staff a truly special experience.
bettina
2025 年 2 月入住 1 晚
10/10 超赞
Randall
2025年02月22日
满意:员工和服务,清洁度
The positive is the staff on duty were very helpful and positive..My TV was not working. and found some dust under bed. The rest was super clean and bathroom was top of its class .
The staff on duty was the best that I have ever seen . Mr &,Mrs employers your employees are major league Keepers. Give them a raise if you can .
sincerely , Randall from Ottawa
Randall
2025 年 2 月入住 1 晚
4/10 很差
Dori
与配偶出行
2025年02月21日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Our stay here was a nightmare from the get go. There was so much snow in front of the hotel there was NO WHERE to park to unload your car. Then you have to carry EVERYTHING up slippery stairs to find out there are no luggage carts or elevators. All of our stuff had to be carried up two levels of narrow stairs. The guy working the front desk was so kind to help us but there was no bellman.
The room was spacious, but needs updating. The carpet is gross. Bring slippers. The showers is mediocre but sufficient. It was a good location, but down by the Ferris wheel area would have been better. A lot of shops and restaurants were closed because there was so much snow and literally sidewalks weren’t even shoveled. They are now packed down ice mounds. Despite all of this, we had a good time in Montreal. We made the best of it.
Dori
2025 年 2 月入住 2 晚
10/10 超赞
Barry
与配偶出行
2025年02月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Cute small room, common areas could use some upkeep, but room was nice and clean. Young man at front counter was incredibly helpful.
Barry
2025 年 2 月入住 2 晚
10/10 超赞
Jennifer
团体旅客
2025年02月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is quaint and the room was amazing.
Jennifer
2025 年 1 月入住 2 晚
10/10 超赞
Alison
2025年02月20日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was beautiful, very comfortable bed! Breakfast could be better- better fruit
Alison
2025 年 2 月入住 3 晚
6/10 一般
Brenda
2025年02月19日
满意:员工和服务
不满意:住宿条件和设施
Brenda
2025 年 2 月入住 4 晚
8/10 还可以
line,Saint-Andre-LeBlanc
2025年02月19日
满意:清洁度、员工和服务、住宿条件和设施
Nice clean, quiet heritage type hotel. Close to metro and walking distance to malls and Bell center. Wish parking was cheaper but would return.
line
2025 年 2 月入住 2 晚
8/10 还可以
Jessica,Plymouth
与家人出行, 团体旅客
2025年02月19日
满意:清洁度、员工和服务、住宿条件和设施
The ONLY negative was the lack of parking nearby, and the hotel parking fills up quickly. A list, or map of nearby parking lots would relieve the stress for guests needing to find parking. The hotel was beautiful, historic, and located near the metro. The front desk and staff were kind, helpful and accommodating. They always went out of their way to make sure we had a lovely stay. We really enjoyed our time in Montreal, thanks to the Chataeu Versailles!
Jessica
2025 年 2 月入住 2 晚
10/10 超赞
Natalie
2025年02月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This hotel is absolutely stunning, with charming facilities and extremely kind staff. The location is walkable to numerous restaurants and shopping locations, and the bed in the room is very comfortable. The staff helped me find a nail file upon my request and delivered it to the room, in addition to holding my bags after checkout. I cannot say enough about how positive my experience was, and would highly, highly recommend this hotel to any other travelers.
Natalie
2025 年 2 月入住 1 晚
10/10 超赞
Alessandro
2025年02月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room was great, and the staff cleaned the room and provided the room with fresh towels every day. The staff was always friendly and helpful when needed.
Alessandro
2025 年 2 月入住 5 晚
6/10 一般
Brandon
2025年02月18日
满意:员工和服务
不满意:服务设施
This is an old hotel with old fixtures. Staff was nice but the rooms are old and run down from my experience.
Brandon
2025 年 2 月入住 2 晚
8/10 还可以
Placida
2025年02月18日
满意:住宿条件和设施,清洁度
Placida
2025 年 2 月入住 5 晚
6/10 一般
Gabriela
带宠物出行, 与配偶出行
2025年02月17日
不满意:住宿条件和设施,服务设施
When we got there we were told we had to pay for their "onsite"parking. You really have no other choice. The surrounding area is nice but in the winter their street doesn't get cleaned and you have to leave your car parked in the middle of the street until valet comes. When we got there our sink was clogged and the plumber who came kept shouting expletives while trying to fix it. No one even apologized for the inconvenience or the horrible smell that was left. They didn't even clean the bathroom afterwards when there was dirt and water on the floor from the fix. The breakfast was cold and underwhelming. If you go with a pet they also stuff you in their bottom floor which felt super unwelcoming and like a basement. The location was just about the only nice thing.
Gabriela
2025 年 2 月入住 2 晚
4/10 很差
Kimberly
与配偶出行
2025年02月17日
满意:员工和服务
不满意:住宿条件和设施
Booked this hotel in a pinch when our flights were canceled. Hotel itself is decent, but the rooms are dated, dark and dingy. The walls are also VERY thin, but the staff were great.
Kimberly
2025 年 2 月入住 1 晚
6/10 一般
Andrew
团体旅客
2025年02月15日
满意:员工和服务
不满意:住宿条件和设施
Great location.
Andrew
2025 年 2 月入住 4 晚
10/10 超赞
Marla
商务旅客
2025年02月14日
满意:服务设施,清洁度
We really enjoyed our stay
Marla
2025 年 2 月入住 2 晚
8/10 还可以
Beneita
2025年02月14日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was nice staff were very nice and helpful, I felt it could do with a little bit of T.L.C