We spent two nights at Ramada by Wyndham Laval and, unfortunately, our experience was far from what we expected.
When we checked in, the lady at the front desk assigned us a room on the second floor. There was no elevator, so we had to lug our suitcases up the stairs. Things got worse when we opened the door to our room and found it had clearly not been cleaned after the previous guests—a couple had used it, and there were condom packages left on the bed and used towels on the floor. It was honestly disgusting.
We called the front desk, and instead of helping us with our luggage, we had to carry everything back downstairs to get another room. This time, we were given a room on the first floor, but it was at the far end of the building, which was quite inconvenient.
The cleanliness of this room was just barely acceptable. There were water stains on the carpet near the door facing the parking lot, and someone had wrapped a towel around the air conditioner to stop a leak. The window curtain was stuck and couldn’t be raised fully, which made the room feel even less inviting.
Breakfast was included, but the food variety was very limited and not particularly appealing.
Overall, our stay was disappointing. The lack of cleanliness and poor maintenance really overshadowed any positives. I would not recommend this hotel unless there are no other options available.