Annabelle has been an exceptional front desk supervisor who truly embodies hospitality at its finest. Whether it’s handling a busy check-in rush or resolving guest concerns with grace and efficiency, she always maintains a calm, professional demeanor that instantly puts both guests and team members at ease. Her deep knowledge of our systems, combined with her natural leadership skills, allows her to train and support the front desk staff with confidence and clarity. I’ve seen firsthand how guests light up when greeted by her—her warm smile, attentive listening, and genuine care make a lasting impression. Annabelle doesn’t just manage the front desk—she sets the tone for the entire guest experience.