If I could give zero stars, I’d be happy to. The only delightful person at this hotel was Sue who willingly went above and beyond. Seems like she was the only one that knew what she was doing also.
Now about the hotel room: mold, in the bathrooms from the walls, to the vents to the pipes. It makes sense because they don’t have daily room maintenance. It was a hassle just asking for towels because they didn’t have extras available. Our towel rack in the bathroom was hanging on by a mere thread and fell as soon as I reached for a washcloth.
In our original room (on the second floor), we found a waterbug, cockroach and spider. We then realized that the room was properly sealed because the air condition hole wasn’t secured.
The overnight staff were sitting in the lobby area (not behind the front desk), with their feet on the couches, making it feel like we were inconveniencing them when we asked for necessities.
Asked for a discount on the room due to creepy crawlers in my bed and the best thing they said they can do was offer a 10% discount on my next stay in North Carolina. No care or understanding in the world about the reason why.
