I love this hotel and have stayed many times. However, something has happened in the past year. The facility looks like it has had water damage and smells of smoke throughout. My clothes and luggage all smelled like smoke upon departure. The bathroom cabinets stay wide open, and the room door drags on the floor and required a ton of force to open every time.
However, service is AMAZING. The staff are so warm and welcoming and do their best to meet every need. The food service is slow (typical of the region), but they try very hard to make it a great experience. We hosted a large meal and were VERY pleased with the food and presentation.
The rest of the property just looks like it is aging very quickly and needs to TLC!