Shower outdated and not very hot water in the morning
Garrick
2025 年 5 月入住 1 晚
10/10
Great
Shana
2025 年 5 月入住 4 晚
10/10
When ever we come into town this is our go to place.
Dan
2025 年 5 月入住 1 晚
6/10
We checked in and at least this time the room was ready. We got a second floor back side room. No real views to speak of and the train tracks are right out the window. We stayed two night for an event we had in town. Both mornings the coffee was out when we went down for the okay breakfast.
Main reason for the 3 star review was because I booked my room online and it was already paid for but upon looking at my credit card after check out I was charged for the room again. After a few phone calls and a little frustrating conversations I got it all sorted out. I just think the employees there need to pay more attention.
Mike
2025 年 5 月入住 2 晚
6/10
We frequently come to this hotel. This time I had a couple of issues with our room: toilet ring broken, shower head barely spraying water and our TV didn't work.
Svitlana
2025 年 5 月入住 1 晚
10/10
I think this one are the best in the area
Najhive
2025 年 4 月入住 1 晚
10/10
Quiet
HORVET
2025 年 4 月入住 2 晚
10/10
Gary
2025 年 4 月入住 1 晚
4/10
Carpet was dirty, Freezer leaked water everywhere, phone had to be unplugged because it would call out constantly on its own. Bathroom fan sounded like a jet engine. All the furniture appeared to have been through a tornado. Ice machine was out of service. TV remotes didn't work. Had to keep reprogramming if you wanted to change channel or volume. Hot tub was out of service the whole visit yet we were not informed until we saw sign at arrival. I ONLY choose hotels with hot tubs for pain issues.
STEPHANIE
2025 年 4 月入住 2 晚
2/10
Pamela
2025 年 1 月入住 1 晚
10/10
Bohdan
2025 年 4 月入住 1 晚
8/10
baylee
2025 年 4 月入住 1 晚
10/10
Malana
2025 年 4 月入住 1 晚
4/10
The property was very loud train going right by the window. The toilet didn’t flush and the pool was freezing. We were charged a $20 early checkin fee even though the room was already ready upon arrival. Housekeeping kept knocking on the door despite the do not disturb sign and the back door didn’t open.
Elke
2025 年 4 月入住 2 晚
10/10
everything but breakfast was 5 star; breakfast was at best mediocre! bacon was burned beyond edibility!
ron
2025 年 3 月入住 1 晚
4/10
Not a good place to stay. Hotel room floors are gross. Carpet was torn up. The toilet doesn’t flush in our room. We were told there are no more rooms available, so we had to use the lobby restroom. At about 7:30pm a drunk man was shaking our door trying to get in and scared the life out of my girlfriend. I had to open the door and tell him to leave our door alone cause he wouldn’t stop trying to get in. He kept saying it was his room. Overall it’s not a place I would recommend for women traveling alone. It seems like it’s pretty run down for a Best Western. The pool looked clean and the lobby was decent, but not a place I’d stay again and wouldn’t recommend staying here.
Jonathan
2025 年 3 月入住 1 晚
10/10
Manuel
2025 年 3 月入住 2 晚
8/10
Easy, convenient location. Close to coffee and food options. Close to RR tracks, but noise wasn't that bad.
Robin
2025 年 3 月入住 1 晚
6/10
This property is located in an area with limited choice. Whit that being said it is still in rough condition. The pool was not working when we stayed there. I feel that the property could have told us that along with information on our room is not ready by check in time. Cause they have a text message system that tells you other things.
The room was ground floor which I liked cause I didn’t want to lug my bags up the stairs. The room was okay at best the bath tub drain needs to be cleaned out it didn’t drain well. The bed hurt my back. The breakfast is not worth anything in my eyes. Like I mentioned earlier you have limited options in Ephrata and this place is probably the best choice after driving by the others.