The staff was wonderful! The room, not so much. And we stepped up and paid for the bigger, nicer, more costly room. Stained smelly carpet, window lock was broken, bread clip left on the floor so not sure if it was vacuumed. Mold in tub area, stains on the bed skirt, cracked tile and the elevator looked and smelled like a milk container exploded. Breakfast was terrible. Soggy bacon, sausage had no color and barely warm. Omelette was tough and old and the water was terrible! Not going back!