Expedia I’m told actually cancelled our reservation and we weee not notified. So arrived in due time to check in to find out no rooms at this inn. We drove an additional 26 miles to another Hampton Inn to lodge.
Unhappy with the incident and I’m asking for a refund please.
Lynn
2025 年 5 月入住 1 晚
10/10 超赞
R JARETT
商务旅客
2025 年 5 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
Friendly and clean
R JARETT
2025 年 5 月入住 2 晚
10/10 超赞
Kathryn,Canandaigua
与家人出行, 带宠物出行
2025 年 5 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We have stayed here before when it was under construction. The renovations are outstanding.
Our only issue was our reservation through Expedia did not relay that we have a dog so there was “approval” that had to be made while we waited.
Kathryn
2025 年 5 月入住 1 晚
10/10 超赞
Vanessa
与家人出行, 团体旅客
2025 年 5 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was a large room great bathroom! My kids said it was the best hotel we have ever stayed at
Vanessa
2025 年 3 月入住 1 晚
10/10 超赞
gregory
2025 年 5 月 2 日
满意:清洁度、员工和服务、住宿条件和设施
Great staff and location
gregory
2025 年 4 月入住 1 晚
10/10 超赞
Theresa,Mechanicsville
2025 年 4 月 28 日
满意:服务设施
The staff was awesome and friendly. The location was perfect.
Theresa
2025 年 4 月入住 3 晚
10/10 超赞
Lauren
与家人出行
2025 年 4 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We loved it! So clean
Lauren
2025 年 4 月入住 1 晚
10/10 超赞
Cora
2025 年 4 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room was very comfortable and clean, and everything looked brand-new.
Breakfast was good, with several good options. My only complaint was that the room temperature in the lobby/breakfast area was so cold that my breakfast was stone cold before I could sit down!
Cora
2025 年 4 月入住 1 晚
10/10 超赞
Hailey
与家人及幼儿出行
2025 年 4 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great!
Hailey
2025 年 4 月入住 1 晚
10/10 超赞
Gabriela
与家人及幼儿出行
2025 年 4 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We stayed here during a road trip with our family—2 adults and 3 kids, including a 1-year-old—and had a great experience! The hotel was very accommodating and even provided a crib for our baby, which was super helpful and made our stay much more comfortable. The included breakfast was a huge plus—it had a good variety and definitely helped fuel us up for the next leg of our drive. The staff was friendly, and the rooms were clean and spacious enough for all of us. Would definitely stay again on a future trip!
Gabriela
2025 年 4 月入住 1 晚
10/10 超赞
David
与家人及幼儿出行
2025 年 4 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A very nice clean room that was quite large. Pool was down but we would not have used anyways as we arrived late and left early. Breakfast was cancelled for Easter morning but they had breakfast bags that were nice. Thanks!
David
2025 年 4 月入住 1 晚
10/10 超赞
Paula
与家人出行, 带宠物出行
2025 年 4 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was the best option for us because the location was very convenient to tour the wineries in the area and for our pet who was very welcome at the hotel.
Paula
2025 年 4 月入住 2 晚
10/10 超赞
Dakotah
2025 年 4 月 16 日
Dakotah
2025 年 4 月入住 1 晚
8/10 还可以
Donna
2025 年 4 月 9 日
满意:住宿条件和设施,清洁度
We were disappointed that a hot breakfast was not served. we were given two different reasons why this happened. I find this unacceptable.
Donna
2025 年 4 月入住 1 晚
10/10 超赞
Robert
2025 年 4 月 4 日
满意:清洁度、员工和服务、住宿条件和设施
Robert
2025 年 3 月入住 1 晚
10/10 超赞
James
2025 年 4 月 2 日
James
2025 年 4 月入住 1 晚
10/10 超赞
Steven
与家人出行
2025 年 4 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Perfect for what we needed
Steven
2025 年 3 月入住 1 晚
10/10 超赞
Hannah
2025 年 3 月 28 日
满意:清洁度、员工和服务、住宿条件和设施
Great experience
Hannah
2025 年 3 月入住 1 晚
10/10 超赞
Kate
2025 年 3 月 24 日
满意:清洁度、员工和服务、住宿条件和设施
Kate
2025 年 3 月入住 1 晚
8/10 还可以
Russell
2025 年 3 月 20 日
满意:清洁度、员工和服务、住宿条件和设施
The only negative I have to say is upon arrival at 230ish we were trying to access the elevator for the fourth floor and a staff member occupied the elevator that opened. She had two carts full of bed linen. The issue we had was she appeared to be hanging out in the elevator listening to music on her phone. The probably we had was that each time we pressed the button for the elevator her door would open preventing us to access an unoccupied elevator to acces our floor. We eventually crammed into the staff elevator to proceed to our floor.