“The staff was very friendly and more attentive than any other hotel I have ever stayed at. The lodge itself is very outdated the price was high but so are all the other ones in the area.”
“I loved this place so much. Staff especially is just so kind and amazing! Everyone who works there deserves a raise. Beautiful hotel, clean and massive rooms, and Pacific helped me arrange transportation which was super helpful. Definitely staying here again if I ever visit. Thank you! ”
“Great hotel where staff went out of their way to make me feel welcome and provided excellent service. Restaurant food was delicious. Was only a short visit - wish I had longer to enjoy. Reason for visit was gorilla trek. ”
“Really nice stay. The staff was super friendly and supportive. The room was very spacious and the breakfast was very nice too. It's also located just 5 minutes driving to the National Park. Would highly recommend it. ”
“I booked a small single room which was perrfectly adequate for my needs. The wifi was challenging, but the reception worked on it and got it to work for me. Very friendly and helpful staff, the food was good, and they were open to fix us something not on the menu. Its located off the main road outside of the town center, but is still a walkable distance from the business centers.
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“Amazing service, charming rooms, fantastic food. I went there after a gorilla trek and before hiking up Bisoke and they were fantastic. They helped arrange transport as well. Will absolutely be staying here again if I'm back in Musanze.”
“The house is a 15-20’ walk from the center. Difficult to communicate with the lady (no French, little English) but her husband speaks fluent French. Excellent breakfast, clean and spacious room.”
“I had a great time at Virunga Homestay, I initially only booked for a few nights but then stayed over a week. Francis is a very considerate, helpful, and accommodating host. The place is very clean, spacious and quiet. The homestay has good wifi and warm showers and the breakfast was wonderful, I highly recommend it. I will definitely come back. ”
“Snow Hotel hade ingen bokning på oss genom hotels.com. när vi anlände trots att vi bokat och pengar dragits. Inget som stod på hotels.com. stämde med verkligheten förutom namn och adress. Det som annonseras på hotels.com är inte det verkliga snow Hotel. Bilden stämmer ej, faciliteterna stämmer ej. Vi fick boka och betala ett rum på plats, trevlig personal och ok standard för priset. ”
