I booked this hotel to attend my daughter’s graduation. Since her time in Camden I have stayed at many local hotels when we visit. I booked this because it was a HYATT and didn’t check the reviews. I prepaid. After I booked I looked at the reviews as we have had some sketchy hotels recently. I was horrified to see some of the reviews and was panicked. I couldn’t cancel. So on way we went. From Canada. I was pleasantly surprised. Property was wonderful, room spotless. 2 bedroom suite. I called to ask where to get ice and FD said in our freezer. I explained there was no ice maker in the freezer. They then gave me 4 bags of ice for our stay. (Not sure where the ice maker went but things happen) I was very grateful. Towels great, bed comfortable great breakfast. Not sure what the bad reviews are for we will definitely book here again when we come back to NJ.
Laura
2025 年 5 月入住 2 晚
8/10 还可以
Nataya
2025 年 5 月 23 日
满意:清洁度、服务设施、住宿条件和设施
Nice very roomy and clean
Nataya
2025 年 5 月入住 4 晚
10/10 超赞
Lawrence
2025 年 5 月 19 日
满意:清洁度、员工和服务、住宿条件和设施
The pool was closed and shoukd have been open. The bar and restaurant is no longer open. I did receive a credit
Lawrence
2025 年 5 月入住 3 晚
10/10 超赞
Amada
与配偶出行, 团体旅客
2025 年 5 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Love it here
Amada
2025 年 5 月入住 1 晚
10/10 超赞
Nancy Louise
与家人出行
2025 年 5 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The young woman at the front desk was wondwrful! So helpful and kind.
Nancy Louise
2025 年 5 月入住 1 晚
2/10 糟糕
Denise
与家人及幼儿出行
2025 年 5 月 9 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was nice to find a hotel with two bedrooms. However, once we got there our room was NOT ready. Check in is at 3pm and our room wasnt ready until almost 7pm. The front desk manager could have cared less, not his problem. Acted like we also would not get a double bedroom like we had booked (but we did). I called as we ran to walmart to wait and asked if they had a restaurant or bar and he stated yes but it was non-operational. I have a 5 year old and its time to start winding down for the evening and we cant even check into our room. This is friday evening. Sunday I called to see if we could get some clean towels and nope. None available. What hotel doesnt have extra towels to give when your literally staying 4 days? Every single time we walked into our room it smelled as if someone just smoked the biggest blunt ever, but there were signs everywhere about not smoking-anything. Just an all around crappy hotel. I have no idea how it got the ratings it did. Oh and the manager said he would discount our room from the late check in but when we left he was nowhere to be found and I left my name and number and never received a call from him. He never had any intentions to make things right.
Denise
2025 年 5 月入住 3 晚
6/10 一般
arlene
2025 年 5 月 6 日
arlene
2025 年 5 月入住 4 晚
10/10 超赞
Nat
2025 年 5 月 5 日
满意:员工和服务
Nat
2025 年 4 月入住 1 晚
4/10 很差
Brian,Chicago
商务旅客
2025 年 5 月 2 日
不满意:住宿条件和设施,服务设施
Property is rundown. Room was ok but rest of the facility was not maintained. Fitness facility had no A/C, no towels, water cooler was broken.
Brian
2025 年 5 月入住 1 晚
10/10 超赞
William
与配偶出行
2025 年 4 月 29 日
满意:清洁度、服务设施、住宿条件和设施
Our three night stay at Hyatt House was excellent. The suite was spacious, clean and quiet. The staff was very professional and check-in was quick and easy. The property is within a short distance to restaurants and stores. It is a short and relatively easy drive in to Philadelphia.
William
2025 年 4 月入住 2 晚
4/10 很差
Aubrey
与家人出行
2025 年 4 月 27 日
不满意:清洁度、服务设施、住宿条件和设施
We arrived to the property around 6 PM on Friday and at the front desk while checking in we were never informed that our room was downgraded because of an issue with the original room being booked. We had 4 adults staying with us and they placed us in a 1 bedroom with a bathroom in the only sleeping area. Our friends that were joining us checked in around 9 PM and they were the only ones staying in there room and only required one bed and were placed in a TWO BEDROOM that we were told was unavailable. They were told their room was upgraded because they no longer had one bedrooms available. We went back to the front desk and complained since we were a larger party and required the larger room and was told it wasn’t available. The place isn’t terrible but their communication with their guests is terrible. They charged us $30 more than what I agreed to on Expedia and also charged $220 deposit when it stated $100 in the original email. Overall the rooms aren’t worth the price and it needs a lot of maintenance and work. Stay at the Hyatt Place if you must stay anywhere, they seemed much nicer and accommodating to their guests.
Aubrey
2025 年 4 月入住 2 晚
10/10 超赞
Giovanni
2025 年 4 月 22 日
Giovanni
2025 年 4 月入住 4 晚
10/10 超赞
Lissette
与家人及幼儿出行
2025 年 4 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff at this location were so kind!!!!! They saved me from a nightmare hotel Sonesta simply suites.
Thank you for your commitment to service, cleanliness, housekeeping you rock!!!!
Front desk thank you for saving me and my family. The kids were so happy. Because of you,I’ll be back to share more family memories!
Xoxo one happy mom
Lissette
2025 年 4 月入住 3 晚
10/10 超赞
Janelle,Maple Shade
与家人出行
2025 年 4 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was quiet and private. Except for when little kids in other rooms were having melt downs, the noise levels were not loud at all. I loved the direct access to our suite without having to walk down an interior hallway past other guest rooms. Because of this, we didn't have to worry about people loitering. I also liked that there were only three levels and about 8 units per level. So, it wasn't overly crowded. I liked that they served turkey sausage and other options for non-pork eaters.
Janelle
2025 年 4 月入住 2 晚
8/10 还可以
Konstantinos
2025 年 4 月 15 日
满意:员工和服务
-
Konstantinos
2025 年 4 月入住 4 晚
8/10 还可以
Nikeyra
2025 年 4 月 12 日
The room had an odor almost like sewage.
Nikeyra
2025 年 4 月入住 1 晚
10/10 超赞
Eric
2025 年 4 月 11 日
Eric
2025 年 3 月入住 2 晚
10/10 超赞
Latoya
2025 年 4 月 8 日
满意:清洁度、员工和服务、住宿条件和设施
I love it. Would love to got back when I can nice and relaxing.
Latoya
2025 年 4 月入住 1 晚
10/10 超赞
Matthew
2025 年 3 月 31 日
Matthew
2025 年 3 月入住 11 晚
4/10 很差
Isabella
与家人及幼儿出行
2025 年 3 月 31 日
满意:员工和服务
不满意:服务设施,清洁度
The room wasn’t very clean upon arrival, soaps from the prior person was left in the shower and floors were beyond gross and sticky also toilet paper wasn’t changed from previous tenants either . My BIG issue was with neighbors having a party all night long. Blasting music and had about 15 teenagers in the room smoking and drinking. I could smell the weed coming from the room next to me. Mind you I had my son with me! Kept us up until 4am and when I called the front multiple times NOTHING WAS DONE. And when I went to talk to the manager they said there was none and they also said nothing could be done and did nothing to rectify the situation. Least they could have done was offer a credit for the inconvenience considering I was up all night dealing with this. The only thing positive about this was that the staff was nice. Other than that this place might as well be a motel so not get scammed like I did. Nothing about this is Hyatt quality! I would never return I wasted $500 on this motel quality stay!