A very disappointing, disruptive and upsetting experience. We were called the morning of our stay and told our room was no longer available due to plumbing issues and they were full so had no room for us at all.
We have regularly stayed here either booking directly or via 3rd party. This year we booked it 2 weeks in advance and even called to confirm that we had a dog friendly room. The cancellation policy is such that 72 hours in advance you can no longer cancel and they can charge your credit card. Therefore this last minute notification that they did not have a room for us was a shock. As it was a Saturday night we asked for help finding a room, they found one availability but it was for double the price, and they were not willing to make up the difference. After several hours they informed us they found something in Burlington at a similar price but that isn't even on Whidbey Island so we declined and ended up having to change our plans completely. We will not be staying here again as feel we cannot trust that they will fulfill any reservation.
Lisa
10/10 超赞
Enis
商务旅客
2025 年 3 月 12 日
满意:清洁度、员工和服务、住宿条件和设施
Close to the refinery if you working there.
Enis
2025 年 3 月入住 4 晚
6/10 一般
Timothy
2025 年 2 月 22 日
The little coffee shop past the store and restaurant was great..... 👙 🐥 😁
The store has a giant sign that says 24 hours, but it is not 24 hours.
This the place was close to the casino so we liked it for that.
Just average with no breakfast or anything special.
Timothy
2025 年 2 月入住 1 晚
10/10 超赞
Michael
2025 年 2 月 17 日
Michael
2025 年 2 月入住 1 晚
10/10 超赞
Dylan
与配偶出行
2025 年 2 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hot tub was closed for the season in February. Hotel was reasonably clean and the service was nice. Parking was decent for a larger truck, little tighter parking lot near the hotel and large empty lot a little ways away. Cool little cover picnic area/BBQ area as well.
Dylan
2025 年 2 月入住 1 晚
8/10 还可以
Lorna
与家人出行
2025 年 1 月 27 日
满意:清洁度、员工和服务、客房舒适度
I will stay again…..
The stay was good for the night. Is very outdated…. Wifi didnt work…. Towels were grey.. not enough towels in the room. The staff were amazing, very nice, polite. Patient and kind 😊. We will stay here again 😊
Lorna
2025 年 1 月入住 1 晚
8/10 还可以
Susan
2025 年 1 月 8 日
Susan
2024 年 12 月入住 1 晚
8/10 还可以
Brandon
2025 年 1 月 6 日
满意:住宿条件和设施,清洁度
Overall clean
Brandon
2025 年 1 月入住 1 晚
10/10 超赞
Jesse
商务旅客
2025 年 1 月 3 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Jesse
2024 年 12 月入住 3 晚
10/10 超赞
真实旅客
2024 年 12 月 27 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
christmas 2024
真实旅客
2024 年 12 月入住 4 晚
8/10 还可以
Patricia
2024 年 12 月 25 日
Patricia
2024 年 12 月入住 3 晚
10/10 超赞
Stefanie
2024 年 12 月 23 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Stefanie
2024 年 12 月入住 1 晚
10/10 超赞
Jaylon
2024 年 12 月 20 日
Jaylon
2024 年 11 月入住 3 晚
8/10 还可以
Gordon
2024 年 12 月 17 日
满意:清洁度、员工和服务、住宿条件和设施
Gordon
2024 年 12 月入住 1 晚
8/10 还可以
Cynthia
2024 年 12 月 9 日
满意:员工和服务
Cynthia
2024 年 12 月入住 1 晚
6/10 一般
Cynthia
2024 年 12 月 8 日
We were disappointed that the furniture in the room was worn and need of repair.
Cynthia
2024 年 12 月入住 1 晚
4/10 很差
Marcela
2024 年 11 月 11 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
I stay at the hotel just for the night on my way from Portland to Vancouver.
I doubt they clean the room before I arrived. The coffee maker was not clean and when I went to bed the noticed one of the pillows had make up on it.
Slept there because it was very late but I don’t think I will book this hotel again or recommend.
The cost is way to high for the condition of the room, nothing worse than to think you are sleeping on a bed that has not been cleaned after the previous guest left.
Marcela
2024 年 8 月入住 1 晚
10/10 超赞
Earl
带宠物出行
2024 年 11 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff very helpful. I required additional coffee , travel bags for ice and added gatuity for house keeping was taken care of.