lots of choice for breakfast, around hotels, there are some restaurants to choose
真实旅客
2018 年 5 月入住 4 晚
10/10 超赞
真实旅客
2017 年 2 月 11 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely stay as usual
Lovely stay as usual. This is the 3rd year that we are staying at the Sofitel BKC in Mumbai. The staffs were friendly and helpful as usual and we love the buffet :)
真实旅客
8/10 还可以
真实旅客
2016 年 2 月 11 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Comfortable Stay
Stayed at this Hotel last year and it was excellent. Staff were very friendly and helpful. It was still nice this year, but the level of service has dropped ... still nice comparing to other hotels ... can't complaint. Buffet lunch and complimentary breakfast are both fabulous, but again, some of the waiters need more training.
checkin very slow even at midnight ! booked twin bed room but still waiting till the next day and push so long time their charged breakfast cost program and 20 more days ago housekeeping clean not well but after complained more better
jouan
10/10 超赞
真实旅客
2014 年 10 月 26 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Superb!!! A wonderful experience
Very pleasant and enjoyable stay. The level of service is impeccable. Staffs are very sincere and attentive. Love the buffet lunch/breakfast as well as the espresso machine in the room. Will definitely be back next time when we are in Mumbai.
真实旅客
10/10 超赞
Cristian
2025 年 5 月 23 日
满意:清洁度、员工和服务、住宿条件和设施
Always excellent
Cristian
2025 年 5 月入住 1 晚
10/10 超赞
Sapana
2025 年 5 月 22 日
Sapana
2025 年 5 月入住 1 晚
2/10 糟糕
Sukhwinder
2025 年 5 月 6 日
Sukhwinder
2025 年 5 月入住 1 晚
10/10 超赞
Benjamin
2025 年 5 月 5 日
Benjamin
2025 年 5 月入住 3 晚
8/10 还可以
Ashok
2025 年 5 月 3 日
满意:清洁度、员工和服务、住宿条件和设施
Ashok
2025 年 4 月入住 3 晚
10/10 超赞
Purushothama
2025 年 4 月 29 日
满意:清洁度、员工和服务、住宿条件和设施
Excellent front desk and guest relations team,
Purushothama
2025 年 4 月入住 3 晚
10/10 超赞
Alexander
2025 年 4 月 22 日
Alexander
2025 年 2 月入住 1 晚
10/10 超赞
Soumya Ranjan
2025 年 4 月 21 日
满意:清洁度、员工和服务、住宿条件和设施
Soumya Ranjan
2025 年 3 月入住 3 晚
8/10 还可以
Kay
与家人出行
2025 年 4 月 17 日
满意:清洁度、员工和服务、住宿条件和设施
The beginning of the stay was great. The housekeeping deteriorated daily. First day we had all the amenities in our room, but daily we would be missing towels, spoons, lotion, trash take out. The room was really lovely, but housekeeping needs to check more closely daily.
The buffet was good but way too expensive. A person can not possibly eat enough food in one sitting to justify the price. The pool was just okay. Water was warm and not refreshing. Personnel are always looking for a tip, so that can be annoying too.
Kay
2025 年 4 月入住 5 晚
10/10 超赞
Yuri
2025 年 4 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
Yuri
2025 年 4 月入住 4 晚
10/10 超赞
Manju
与家人出行
2025 年 4 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I typically write reviews after completing my stay, but the experience has been so great, I’m writing it now.
I came to Mumbai as a tourist for two days with my family.
Hotel and rooms: Luxurious. The rooms, especially the bathroom, are very spacious. My parents said they felt they were staying in a palace of sorts.
Food: The breakfast buffet is impeccable. I’ve stayed at many luxury hotels with a similar spread (in quantity), but none that tasted as good as Sofitel’s. The chefs need to take a bow. The best vada pav, waffles, and baked goods. Everything was delicious.
Staff/service: Also impeccable - 10/10. Everyone is so friendly and helpful. The hotel had a complementary cocktail night and it was out of this world. The best drinks and appetizers.
Location: I personally love BKC. It feels very modern. The hotel felt close enough to the remainder of the city - especially west Bandra. Just fyi - I took a taxi to get here from the airport and it was reasonable at 1200 rupees.
Everything is so immaculately done here. I would definitely stay here again.