When I booked our room I did not realize there was a motel section of rooms and then the Inn rooms. They were nice and got us a room at the Inn but it was much more expensive, not a pleasant surprise!
Mitzi Lou
2025 年 4 月入住 1 晚
10/10 超赞
Deborah
商务旅客
2025 年 4 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property was very clean and tidy
Deborah
2025 年 4 月入住 3 晚
10/10 超赞
Brandon
2025 年 4 月 9 日
Brandon
2025 年 4 月入住 1 晚
10/10 超赞
Jan
2025 年 2 月 18 日
Jan
2025 年 2 月入住 1 晚
10/10 超赞
Kathryn
与家人出行
2025 年 2 月 2 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Kathryn
2025 年 1 月入住 1 晚
6/10 一般
真实旅客
与家人出行
2025 年 1 月 28 日
不满意:客房舒适度
Not so great
This property has a hotel building and a motel building. I was not aware of this when I booked my rooms. When I checked in, I was informed of the other building and if I preferred not to stay there I could stay in the hotel for a higher price. My brother and I each had a room originally. When I looked at the rooms we were given, I did not hesitate to walk out and go back and request different accommodations. Due to the higher price, my brother and I shared a room with two Queen beds. I was reimbursed for one of the rooms and paid the difference at the hotel for the single room. If we had decided to stay in the motel we would have had to return to the hotel across the parking lot for breakfast the next morning. As it was, there was an unexpected change to our itinerary and a delay in checking out, so breakfast was put up when we left at 9:30am, so I cannot speak to what it was like. The staff was friendly, but I did not appreciate the hassle and last minute change in accommodations due to information about the different buildings and what I reserved made clear prior to reserving online. The bed was too hard for my liking and the bottom of the shower curtain was stained. Unfortunately, I cannot say I would stay there again.
真实旅客
2025 年 1 月入住 1 晚
10/10 超赞
Mary Anne
2024 年 12 月 26 日
满意:清洁度、员工和服务、住宿条件和设施
Very nice
Mary Anne
2024 年 12 月入住 2 晚
10/10 超赞
Pam
2024 年 12 月 5 日
满意:清洁度、员工和服务、住宿条件和设施
The check-in was easy. The front desk personnel are excellent. Attitude is everything, and she was amazing.
Pam
2024 年 12 月入住 1 晚
4/10 很差
Kenneth
与家人出行
2024 年 12 月 1 日
不满意:员工和服务
Staff was rude the evening we checked in. We stayed 2 nights and housekeeping did not bring us fresh towels. The breakfast was not much of a variety.
Kenneth
2024 年 11 月入住 2 晚
6/10 一般
Robert,Thompsons Station
与家人出行
2024 年 11 月 30 日
满意:员工和服务,清洁度
不满意:住宿条件和设施
Best place to stay in Winchester, but the beds were hard and we did not sleep well. Shower and shower door needed fixed. The rooms where priced high. Since there is no other option in town I will continue to stay there when traveling to see family.
Robert
2024 年 11 月入住 2 晚
10/10 超赞
Ross
与家人出行
2024 年 11 月 27 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very nice stay.
Clean, comfortable, friendly, good breakfast and affordable. We would definitely stay here again.
Ross
2024 年 11 月入住 1 晚
10/10 超赞
Timothy
与家人及幼儿出行
2024 年 11 月 1 日
满意:住宿条件和设施,清洁度
Clean and neat.
Timothy
2024 年 10 月入住 1 晚
10/10 超赞
Dale
2024 年 10 月 28 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Dale
2024 年 10 月入住 2 晚
10/10 超赞
John
2024 年 10 月 27 日
满意:清洁度、员工和服务、住宿条件和设施
Very clean and well maintained
John
2024 年 10 月入住 1 晚
10/10 超赞
Troy
2024 年 10 月 24 日
满意:清洁度、员工和服务、住宿条件和设施
Staff were very kind breakfast was good and it was pretty quiet
Troy
2024 年 10 月入住 2 晚
2/10 糟糕
Donny
2024 年 10 月 20 日
不满意:清洁度、员工和服务、客房舒适度
Terrible is an understatement!
The receptionist was very rude, I'm guessing she was mad at the world. The beds were horrible and to top it off the cream cheese for the bagels was spoiled. Definitely avoid this place at all cost
Donny
2024 年 10 月入住 2 晚
4/10 很差
Amber
与配偶出行
2024 年 10 月 20 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
This property has a hotel and motel option. We did not know that when we booked. We were in the motel part. The room smelled like a nursing home, we had multiple spiders and flies in our room. There are 2 doors. One that had a chain lock. We didn’t feel safe. The microwave wasn’t actually in our room it was in a lobby. The room was very dusty. The sheets were very discolored. I didn’t sleep very well at all and woke up to broken glass outside our door and around our vehicle. It was very noisy. We could hear people in the room next to us yelling and hitting the walls even over our TV and box fan. Not sure what the hotel part looks like but we overall weren’t happy. Likely would not stay there again. The staff was very friendly at check in and check out. That was the best part of the stay. Definitely need to do some updating to the motel parts.
Amber
2024 年 10 月入住 1 晚
8/10 还可以
SHERIE
2024 年 10 月 15 日
满意:清洁度、员工和服务、住宿条件和设施
SHERIE
2024 年 10 月入住 1 晚
10/10 超赞
Dreama
与家人出行
2024 年 10 月 14 日
Friendly nice hotel
The hotel was nice, close to Winchester Speedway. The room was clean and fresh except there was mold around the shower door. The staff was very friendly.
Dreama
2024 年 10 月入住 1 晚
10/10 超赞
Curt
商务旅客
2024 年 10 月 7 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great local option
I frequently travel to Winchester for business, and the Randolph Inn is the only good option for an overnight stay. This hotel seems to be "modeled" after hotels like the Hampton Inn's, but I would say that the Randolph is much cleaner that the typical Hampton Inn. I generally stay in Hilton properties and I would give the Randolph a higher rating for comfort, cleanliness and breakfast options! The employees are always very friendly and helpful. There is a "budget" option at this hotel that is the original motel that the Randolph was built on the same property. This is also a decnt choice in the area, but the main building is better, for sure. Fortunately, the folks in this area recognized the need for overnight accomodations, and built this hotel, otherwise, yoou're driving 25-30 miles to Richmond or Muncie to spend the night.
Curt
2024 年 10 月入住 1 晚
10/10 超赞
Erin
与家人出行
2024 年 9 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I cannot recommend this hotel enough. It exceeded our expectations!
Erin
2024 年 7 月入住 1 晚
6/10 一般
Helge
2024 年 9 月 13 日
满意:清洁度
Helge
2024 年 9 月入住 3 晚
6/10 一般
Sara
2024 年 9 月 9 日
满意:清洁度、员工和服务、住宿条件和设施
when we checked in they didn't even have our reservation of the king suit and we had to take a room with a double bed not what we had planned.