Tricia was great to work with, and our overall stay was fantastic. The property was minutes from Munising and the AuTrain River so it provided access to everything we wanted to do. Tricia communicated with us about garbage collection (Tuesdays), new furniture delivery (the new couch is nice!!), the condition of the road leading to the property (poor due to a huge storm the week prior), and the steep steps from the garage to the main living quarters. They are definitely old-build steps, narrow and steep - typical of old built homes in the mid-west. Tricia addressed every question I asked and although she is in Colorado, she had people out to help us with the one issue we needed. Our family had a wonderful stay, and we'd go back again if staying in Pictured Rocks another time! If you are up for a rural, comfortable home to stay in that is perfectly situated for experiencing the Pictured Rocks area, this is what you're looking for!