2/10 糟糕
Jordan
与家人出行
2025 年 7 月 30 日
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Absolutely Terrible Experience – Do Not Stay Here
I paid extra for a room with a hot tub, which was a major reason I chose this hotel — and it never worked. We notified the owner right away, and while she initially responded and claimed she could fix it, she did absolutely nothing for three straight days. No updates, no repair attempts, nothing. Eventually, she outright refused to help and stopped responding entirely, despite previously promising to "make it right." She was extremely unprofessional and clearly had no intention of resolving the issue.
To make matters worse, we weren’t the only ones with problems. Another group at the hotel had booked a room in the main building but were instead given a room in a shack next door — completely separate from the actual hotel. It was shocking and unacceptable.
Avoid this place at all costs. Poor communication, false promises, and total disregard for paying guests. There are much better places to stay where you're actually treated with basic respect.
Jordan
2025 年 7 月入住 3 晚
