We originally booked our stay at this property for 4 nights, but after staying there for our first night, decided to switch hotels. The pictures on Expedia (and Best Western's website) looked pleasant, safe, and appeared to suit our simple beach getaway. Upon checking in late that night, we were directed to a building down the road, separate from the main reception. The building was run down, appearing more like a motel than a hotel. We entered our room to find few light fixtures, many of which were inoperable, toilet paper rolls that had mostly been used, and dirty towels on our counter. It was extremely noisy in our room, sounding as though we were not in a room at all. We spent an hour in the room before deciding that we needed to speak to management regarding our options, as we felt unsafe in our room and very disappointed with the initial accommodation. At midnight a kind gentleman named Earl assisted with our concerns and switched our room for one that was available in the main building. We appreciated his assistance, though this room was only slightly better than the first. This room housed exposed wires, rusted fixtures, very few working lights, used toilet paper rolls, and random appliances in the area surrounding our room (an iron and ironing board stayed outside of the room for the two nights we stayed here while working on transferring). We wanted to have a standard hotel experience at this location, but were thoroughly disappointed. Exercise caution when booking.
