My room was really nice and clean, I originally had king room, but was upgraded to king suite when I asked about construction noise I was moved away from construction side to king suite. Only downfall to room was from balcony I couldn’t see up the beach due to building beside me, or complete view of down the beach for other building, it was like we was tucked between two buildings of the resort. Parking garage was only accessible to the 3rd floor, when trying to take luggage, groceries ect we had to unload cart take down steps then load it again because their was no ramp to roll it down? I was not aware of construction when I first booked our room? It was only listed on captains quarters website not Expedias?? Check in was beside resort at the lounge but was easy. But u will do a lot of walking throughout resort back and forth for elevator. Staff was very nice! Only staff I encountered that was not too polite was when checking out, she barely said 2 words to me besides looking at me as if I was her worst enemy for some reason? I was trying to tell her we was leaving a day early due to storms and was just ready to go! All she said was ok, took my keycards and that was it? No how was your stay or anything LOL!!!! But anyways pools was nice and clean, plenty of towels for room, no room service or cleaning entire stay, so the 3 stars I gave was for room cleanliness and size! But had I known at time of booking of all the construction I would have booked at another resort! 😕
