This is my third time staying at the resort. My family and I usually book an annual trip to Myrtle Beach.
PROS: This is normally my resort of choice because of the number of pools, kiddie pools, saunas, lazy river and they're heated! Friendly staff, neighborhood feels safe, and nice oceanfront condos with a full kitchen and other amenities.
CONS: The condo didn't seem to be cleaned well. While we usually wear flops in hotels, we kicked our shoes off once we arrived and within seconds our socks or soles of our feet were covered in black dirt. I took a wipe and wiped the floor, and sure enough more black dirt. They did do well with keeping sand out.
There were also leftover icecream wrappers in the drawers in one of the rooms.
When we pulled the sofa bed out there was a used half towel on the bed.
This was enough for us to go into a cleaning frenzy to protect ourselves and children.
All other pools were heated except for the kiddie pool when they probably could benefit from it the most.
There was lettuce and other debris floating in the lazy river.
There were women smoking cigarettes continuously in the pool section even though there were clear signs that said NO SMOKING.
One of the elevators was malfunctioning, shaking, and often skipping floors.