This is the worst room I’ve ever had. I took pictures and told front desk. They said they couldn’t move me but could cancel. I couldn’t cancel, friends were staying there. 1 burner on stove worked. Air wouldn’t turn off so woke with a sore throat every day. Dishwasher poured water out the bottom. Lamp cord in living room cut. Couch held up with 2by4’s. Blow dryer looked melted and that electric plug blew the reset button. Wall in bathroom rotted. Carpet torn, rusty handles, plug in bath sink broken and in drawer, water level knob missing on washer - filled with dust, dust in the slots of doors, peeling cabinets, dust and grime in corner of room. NOT cleaned by a professional service! The housekeeper was still cleaning when we checked in and waited in hall, then that was the person working the front desk who I had to complain to. What did she say, “I can send housekeeping but nothing can be fixed” She is and was housekeeping… she came back and cleaned the giant booger off couch and wiped the gross spot on table. Oh, friends room had roaches and they moved her to the room below. Beautiful view, pool was warm. Staff was nice.