Q: 沙塔海滨度假村允许宠物入住吗？

不可以，该住宿仅允许辅助型动物入内。

Q: 沙塔海滨度假村的停车费是多少？

该住宿免费提供自助停车。

沙塔海滨度假村有游泳池吗？

是的，此住宿设有1 个室内游泳池、1 个室外游泳池和儿童游泳池。

沙塔海滨度假村住宿费用是多少？

截至 2025 年 6 月 23 日，我们找到的沙塔海滨度假村 2 位成人 1 晚最低价是 US$109.0（不含税费），入住日期是 2025 年 7 月 20 日。这个价格基于我们在过去 24 小时内找到的，未来 30 天的最低每晚房价。价格可能会有所变动。选择您需要住宿的日期，可以看到更加准确的价格。

沙塔海滨度假村允许宠物入住吗？

不可以，该住宿仅允许辅助型动物入内。

沙塔海滨度假村的停车费是多少？

该住宿免费提供自助停车。

何时可在沙塔海滨度假村办理入住？

开始办理入住：16:00；停止办理入住：不限时间。可安排提前入住，须支付 USD 25 的费用（取决于客房供应情况）。

何时可在沙塔海滨度假村办理退房？

退房时间为 11:00。延迟退房收费 USD 25（视客房供应情况而定）。

沙塔海滨度假村的地址在哪里？

这家海滩度假村位于默特尔海滩，地处市中心，距离美特尔沙滩州立公园、信不信由你博物馆和默特尔比奇摩天轮不到 5 公里而且，距离沙滩百老汇和里普利水族馆不到 10 公里。

8/10 还可以

Delin

2023 年 7 月 12 日

2023 年 7 月入住 4 晚

2/10 糟糕

Johnathan

与家人出行

2025 年 6 月 23 日

不满意：清洁度、服务设施、住宿条件和设施

Was not a clean place air condition leaked on balcony pools were closed for 2 days

2025 年 6 月入住 4 晚

8/10 还可以

Tracy

与配偶出行

2025 年 6 月 22 日

满意：清洁度

不满意：住宿条件和设施，服务设施

The room was clean. And the AC was on which was nice. We were also allowed to check in early with no charge. The staff was helpful and kind. The property is just in need of some repairs and updates

2025 年 6 月入住 2 晚

6/10 一般

Andrew

与家人出行

2025 年 6 月 22 日

满意：清洁度

不满意：服务设施

AC units leaked water. Lots of rust over everything. Room had a general odor. Pool was shutdown. No sheets for the food out Murphy bed. The room was a good temperature and everything in the room worked fine. Generally clean.

2025 年 6 月入住 1 晚

2/10 糟糕

Condaryl

与家人及幼儿出行

2025 年 6 月 22 日

不满意：清洁度、员工和服务、服务设施、住宿条件和设施

Nothing it was horrible!!!! No customer service at all. Nothing worked properly.

2025 年 6 月入住 3 晚

6/10 一般

Tracy

与配偶出行, 商务旅客

2025 年 6 月 22 日

满意：清洁度

None of the pools, hot tubs or lazy river were open and since it was raining was really disappointing.

2025 年 6 月入住 3 晚

2/10 糟糕

Ebony

与家人及幼儿出行

2025 年 6 月 22 日

不满意：清洁度、服务设施、住宿条件和设施

Where should I start..the management was very rude. Pools stayed closed my entire trip, the elevator barely worked, they had to bring us a new tv because the one we had didn’t work. Room floors were dirty and the WiFi barely worked. This was the worst hotel I’ve ever stayed in and I feel as though they should refund some of my money back. Also all pots pans etc you had to request them from the desk and they took their precious time getting them to you. I’m highly disappointed and I’m 100% positive they will see more reviews like this.

2025 年 6 月入住 2 晚

2/10 糟糕

Brad

2025 年 6 月 22 日

不满意：服务设施，清洁度

Terrible the toilet broke the shower would randomly burn the crap out of you the marijuana smell was out raging and the beds were like sleeping on rocks all there was to cover up with was sheets and they would only give you 2 blankets only if you asked so we had to go buy blankets we were so miserable that we left 3 days before we were supposed to this was just awful!

2025 年 6 月入住 6 晚

2/10 糟糕

Holly

与家人出行

2025 年 6 月 22 日

不满意：清洁度、服务设施、住宿条件和设施

Our experience was not good. Pictures f the rooms and thr hotel are deceiving. Rooms need cleaned. Hotel is delapidating. Staff wasnt personable. Pos and hot tub were closed. I paid for a 2 hour early check in and did not get to chrck in until 3 minutes prior to check in.

2025 年 6 月入住 2 晚

2/10 糟糕

Melissa

与家人出行

2025 年 6 月 21 日

不满意：清洁度、员工和服务、服务设施、住宿条件和设施

They will tell you they’re not equipped for plunging a toilet. Closes the pool on the hottest Day of the week. Laughs in your face when ask for refund

2025 年 6 月入住 7 晚

2/10 糟糕

Paige

与配偶出行

2025 年 6 月 21 日

不满意：清洁度、服务设施、住宿条件和设施

It took 45 mins to check in due to no staff. There was nobody in the so called lobby to help. She states the system they have couldn’t tell her if room was clean so she had to call security to check room. After trying to call security for 45mins she then decided to put us in another room she knew was clean. Room was nothing like pictured. Carpet was old and smelled like a wet dog inside room. Very old and ran down. Some lights didn’t work and the balcony had mold with standing water from air unit on it. Bed was so uncomfortable and all it had was a sheet and wool blanket on top for bedding. We requested to be moved but they said they could accommodate us due to no vacancy. There was no restaurant or tiki bar like the website said. Ice machines broken no vending machines. Phones in room do not work. Tries to call front lobby more than 10 mins with no response. Ask housekeeper in hallway for a towel and she said we had to go thru front lobby. We went to lobby and they said sorry we are waiting on laundry so no towels available. After a long day at the beach we just wanted a shower and to use a clean towel but instead used our beach towels to dry off with. Would not recommend or stay again period. Expedia was amazing and tried to make things right for us they even called to hotel and spoke to manger but got same results. We did get a $25 resort fee credited back to our account.

2025 年 6 月入住 3 晚

4/10 很差

Antonio

2025 年 6 月 21 日

满意：员工和服务

不满意：住宿条件和设施，清洁度

The building is old and run down. The A/C was set to 61 degrees in our room but we sweat all night. While the white sheets smelled cleaned, they had yellow stains on them. Sofa and furniture was outdated and the amenities like the pools and hot tubs were closed half the time we were there. Would not recommend until a major renovation happens. The front door desk clerks were great tho.

2025 年 6 月入住 3 晚

2/10 糟糕

Crystal

2025 年 6 月 20 日

不满意：住宿条件和设施，服务设施

I didn’t like the property . Some of the staff members were very rude. When I checked in my room wasn’t ready and they also switched my room without acknowledging me. They wanted me to pay resort fees when I already paid and they tell me that’s not for them.

2025 年 6 月入住 3 晚

2/10 糟糕

Sharron

2025 年 6 月 20 日

不满意：清洁度、服务设施、住宿条件和设施

What I like was the convenience to the beach. The hotel had no entertainment or restaurants or bars and I booked for that reason it was closed down. The property is old not very sanitary it was a old relic there was trash and waste on the property and in the garage and just not appealing to the eye. I hated being on the elevator that was nasty and hot don't leave any food because critters will become a guest when I return to Myrtle Beach I have to stay at a 4 star or higher I felt creeped out here just wasn't up to par far as the cleanist I desire.

2025 年 6 月入住 4 晚

10/10 超赞

Joyce

与配偶出行

2025 年 6 月 20 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Lovely Hotel

2025 年 6 月入住 2 晚

2/10 糟糕

Diala

与家人及幼儿出行, 与家人出行, 团体旅客

2025 年 6 月 20 日

不满意：清洁度、服务设施、住宿条件和设施

Extremely Disappointing Stay – Would Not Recommend Our experience was very disappointing from start to finish. The customer service was rude and unhelpful. Check-in was supposed to be at 4 PM, but our room wasn’t ready, and we ended up waiting nearly an hour past that time. Once we finally got into our room, it was in terrible condition. The entire room had a foul odor, the chairs were rusted and torn, and the wall bed was also rusted, in poor condition, and not even set up for use. We had to go back to the front desk just to ask for extra sheets and pillows. The outdoor pool was unusable during our stay. Someone had vomited in it early on, and it was never cleaned or treated properly. As a result, we didn’t feel comfortable going in the pool at all. Between the unsanitary conditions and poor customer service, I would not recommend this place to anyone.

2025 年 6 月入住 2 晚

2/10 糟糕

Michael

与家人出行

2025 年 6 月 18 日

不满意：清洁度、员工和服务、服务设施、住宿条件和设施

Staff was non existant and completely unhelpful and quite rude when someone was there to speak to you.

2025 年 6 月入住 3 晚

6/10 一般

Claudia

与家人出行

2025 年 6 月 18 日

满意：服务设施

Front desk staff was friendly, bed was comfortable. We had a basic king size bed, oceanfront and any time someone used the shower water was coming out from under the flooring by the door and in the bathroom. Seriously needs upgrades.

2025 年 6 月入住 4 晚

8/10 还可以

Latifah

2025 年 6 月 18 日

满意：住宿条件和设施，清洁度

In my honest opinion, my stay at the Sandcastle Resort was nice. When I got there, I seen a long line of customers checking in with only one attendant helping. There were 2 other guys that came out to look around, but they didn't lend a hand to the one receptionist who probably could've used the help. I ended up waiting to check in for 25-30 minutes. I know he wasn't the manager, the manager should have stepped in. Isn't that what customer service is about? However, the receptionist was really nice and patient. I don't remember his name but he's the smaller framed one. The only other things I have to say about my stay there is, there was no curtain in the bathroom for the shower. I don't know if that's normal at this property but any other hotel I've stayed in has shower curtains. Also the floor didn't really look like it was swept that well. I brought my slippers just in case. The kitchen wasn't open so if you needed cutlery or plates you had to get your own from the store. Other than that, I loved the pool and of course we enjoyed the beach. I would definitely stay here again in the future.

2025 年 6 月入住 3 晚

6/10 一般

Bradley

与家人及幼儿出行

2025 年 6 月 17 日

满意：清洁度

2025 年 6 月入住 3 晚

2/10 糟糕

Lindsey

与配偶出行

2025 年 6 月 17 日

不满意：清洁度、服务设施、住宿条件和设施

When we arrived the staff at the front were not accommodating and seemed to know nothing about the property. The phone in our room didn’t work to call down to front office. The floor was full of sand that seemed to just be pushed around the whole place. When we went to bed we noticed a lot of water stains on the ceiling and one had black around it. We left the very next day. This place if filthy and unsafe to stay in. I tried calling the health dept and they said there is nothing they can do about mold.

2025 年 6 月入住 4 晚

8/10 还可以

Seth

与家人出行

2025 年 6 月 17 日

满意：清洁度、服务设施、住宿条件和设施

Facilities are great but what really messes them up is the people and their systems

2025 年 6 月入住 3 晚

2/10 糟糕

Heather

与家人出行

2025 年 6 月 16 日

不满意：清洁度、服务设施、住宿条件和设施

The room was nasty. NO Wi-Fi and of course NO ONE could figure out the issue. Front desk staff was NOT helpful at all. I stayed there years ago and it was great. Idk what has happened but it is horrible and it definitely needs ALOT of repairs. The stove was dirty paint was chipping from the walls. Just horrible. Never again!!!

2025 年 6 月入住 4 晚

4/10 很差

Theresarose

2025 年 6 月 16 日

不满意：清洁度、员工和服务、服务设施、住宿条件和设施

Very outdated and not clean staff is stingy with towels and wash clothes which was dirty anyway definitely wouldn’t do it again the location was nice but there are a ton on that strip that could be better

2025 年 6 月入住 4 晚

6/10 一般

Ricky L

与家人出行

2025 年 6 月 16 日

满意：员工和服务

Could use a little more cleaning on floor , patio door was broke, but loved the view, staff is great and loved the fire outside and comfortable

2025 年 6 月入住 4 晚

更低价格等您来

沙塔海滨度假村

Sandcastle Oceanfront Resort South Beach

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