The parking structure is horrible! The building is run down. The toilet made so much noise. The pools were super dirty! I
adrian
2025 年 5 月入住 2 晚
2/10 糟糕
Andrew
与家人出行
2025 年 5 月 5 日
不满意:清洁度、服务设施、住宿条件和设施
The customer service was at a all time low
Not a single tv or internet worked and front desk wouldn’t answer the phone or send maintenance to fix anything 😡😡😡
Andrew
2025 年 4 月入住 3 晚
10/10 超赞
Alexis
与家人及幼儿出行
2025 年 5 月 3 日
满意:清洁度、服务设施、住宿条件和设施
It’s a very awesome stay especially if you have kids! Everyone is very nice and helpful here!
Alexis
2025 年 4 月入住 3 晚
8/10 还可以
Gary
团体旅客
2025 年 4 月 27 日
满意:清洁度、服务设施、住宿条件和设施
Good
Gary
2025 年 4 月入住 2 晚
6/10 一般
DOMINIQUE
与家人及幼儿出行
2025 年 4 月 26 日
My floor was dirty. And it was hair everywhere. One of the beds i could not sleep in it was dirty and full of hair.
DOMINIQUE
2025 年 4 月入住 2 晚
10/10 超赞
Amber
2025 年 4 月 24 日
满意:住宿条件和设施,清洁度
Nice rooms with a multiple pool hot tub and more
Amber
2025 年 3 月入住 1 晚
2/10 糟糕
Chiquita
与家人及幼儿出行, 与家人出行
2025 年 4 月 20 日
不满意:住宿条件和设施,服务设施
Had issues with our TV the entire stay. Someone came to fix it and it worked for a few hours and then it stopped. Called Frint Desk numerous times and no answer. My room flooded due to something above my room. I called the front desk from 5:15-6:15am and finally made contact after I packed my family up to vacate due to not knowing what the “water” was coming from the ceiling.
Chiquita
2025 年 4 月入住 3 晚
6/10 一般
Zhane
2025 年 4 月 20 日
不满意:清洁度、服务设施、住宿条件和设施
I will not book again
Zhane
2025 年 4 月入住 3 晚
6/10 一般
missy
2025 年 4 月 16 日
There was no clear instruction on which building to go to. And the smell of dog urine everywhere you walked around the property was so strong.
missy
2025 年 4 月入住 1 晚
2/10 糟糕
Hope
与配偶出行
2025 年 4 月 13 日
不满意:清洁度、服务设施、住宿条件和设施
room was dirty, got feet nasty on floors. poor customer service, unannounced fees and unaware of policy changes.
Hope
2025 年 4 月入住 7 晚
10/10 超赞
Dylan
与家人及幼儿出行
2025 年 4 月 13 日
满意:清洁度、服务设施、住宿条件和设施
Everything was wonderful!
Dylan
2025 年 3 月入住 4 晚
8/10 还可以
Dajea
与家人出行
2025 年 4 月 11 日
满意:清洁度
Overall, we enjoyed our stay however there’s a few things that should be updated. The lobby situation was confusing, the lobby was across the street from the actual hotel. Two elevators were broken. And after a certain time at night it was impossible to find parking so we had to park in the garage across the street.
Dajea
2025 年 4 月入住 2 晚
2/10 糟糕
Marjorie
2025 年 4 月 3 日
不满意:清洁度、服务设施、住宿条件和设施
- No seal on exterior door leading to a loud whistling noise when closed.
- Both entrance door and balcony door were hard to open.
- Any touching/movement on bed led to metal on metal sound.
- Shower wasn’t clean.
- Person was standing and peeping in guest room from the sundeck one evening.
- Rude encounter when calling front desk to ask questions.
Marjorie
2025 年 3 月入住 2 晚
10/10 超赞
Albert
2025 年 4 月 2 日
满意:住宿条件和设施,清洁度
Albert
2025 年 3 月入住 1 晚
6/10 一般
Harlie
与配偶出行
2025 年 3 月 31 日
The property is great for families with kids, however it’s seems to lack upgrades/improvements.
Harlie
2025 年 3 月入住 5 晚
4/10 很差
Shakeya
2025 年 3 月 26 日
不满意:住宿条件和设施
Shakeya
2025 年 3 月入住 2 晚
2/10 糟糕
Ashley
2025 年 3 月 25 日
不满意:住宿条件和设施,清洁度
Ashley
2025 年 3 月入住 2 晚
6/10 一般
john
与配偶出行
2025 年 3 月 25 日
不满意:清洁度、服务设施、住宿条件和设施
Upon check in we did not get the room that we booked. The room they assigned us was in a building that should be condemned. The room was filthy and smelled like an old fish tank. The carpet was frayed, furniture was dirty. We went back to the desk and said we are not staying there. They did upgrade the room into a different building which was nice but the AC did not work.
john
2025 年 3 月入住 3 晚
8/10 还可以
Maria
与家人及幼儿出行, 与家人出行, 与配偶出行
2025 年 3 月 24 日
满意:服务设施
Fantastico para vaciones familiares
Maria
2025 年 3 月入住 5 晚
8/10 还可以
Citlaly
2025 年 3 月 23 日
满意:住宿条件和设施,清洁度
Citlaly
2025 年 3 月入住 1 晚
4/10 很差
Amber
与家人及幼儿出行, 与家人出行
2025 年 3 月 16 日
不满意:清洁度、服务设施、住宿条件和设施
Was nothing like pictures and just not clean
Amber
2025 年 3 月入住 2 晚
10/10 超赞
Donnie
与配偶出行
2025 年 3 月 16 日
满意:住宿条件和设施,清洁度
What I didn't like is I had all you can eat buffet with nothing on the buffet
Donnie
2025 年 3 月入住 1 晚
2/10 糟糕
Miranda
与家人及幼儿出行
2025 年 3 月 16 日
不满意:住宿条件和设施,服务设施
There are amenities offered that are at a completely different property. The photos on tue site of of the property with the amenities. The pool advertised was closed and the concierge was very rude saying that they manage 9 properties and no one told yhem the pool was clised even though there was a large red and white sign on the gate that said it had been closed since November. Then when we wanted to check out to find a hotel with the amenities they promised and didnt deliver on it took 2 hours on the phone with expedia and they wouldnt even work with expedia to refund the miney. Expedia did exemplary in finding another accommodation and it was perfect.