Booked room 6 months in advance but we were put next to the noisy laundry. Cleaning carts blocking our way in hall and front desk told us 'go ahead and move them'. Loud machinery noise every 21 seconds all night (couldnt sleep so i timed them). Apart from all the slamming doors and noise through thin walls we managed some sleep until cleaning crew started banging things around at 6-7 am. After a terrible breakfast selection we checked out and had about 18" to get our luggage through cleaning carts while the staff just looked at us. Front desk clerk never looked up as we dropped keys and we left. By far worst HI Express stay ever! For the record it was 1 of 8 hotels on our journey and all others got 5 stars!
Stephen
2025 年 5 月入住 1 晚
10/10 超赞
Janice
与家人出行
2025 年 5 月 8 日
满意:员工和服务、服务设施、住宿条件和设施
It was perfect for a comfortable overnight while on the road.
Janice
2025 年 5 月入住 1 晚
10/10 超赞
Dawna
2025 年 4 月 28 日
Dawna
2025 年 4 月入住 1 晚
10/10 超赞
Ty
2025 年 4 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Quiet and low key, also very clean!
Ty
2025 年 4 月入住 1 晚
10/10 超赞
Calandre
2025 年 4 月 15 日
Calandre
2025 年 4 月入住 1 晚
6/10 一般
Steven
2025 年 4 月 14 日
Steven
2025 年 4 月入住 1 晚
10/10 超赞
Lisa
商务旅客
2025 年 4 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Always a great stay. I stay here on business least once a month. Quiet, clean and very accommodating.
Lisa
2025 年 4 月入住 1 晚
10/10 超赞
Terry
2025 年 3 月 31 日
满意:清洁度、员工和服务、住宿条件和设施
Modern appointed and designed facility. Clean and well managed. Overall very good lodging experience.
Terry
2025 年 3 月入住 1 晚
10/10 超赞
Ricardo
与家人及幼儿出行
2025 年 3 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Was always greeted by personnel. Great customer service! Will be staying again whenever i visit my mothet in Lufkin. Recommend 10/10!
Ricardo
2025 年 3 月入住 4 晚
4/10 很差
Thomas
2025 年 3 月 20 日
满意:住宿条件和设施,清洁度
不满意:员工和服务
Thomas
2025 年 3 月入住 1 晚
10/10 超赞
Lisa
商务旅客
2025 年 3 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I stay here often because of work. Excellent!
Lisa
2025 年 2 月入住 2 晚
10/10 超赞
Mishi
2025 年 3 月 13 日
Mishi
2025 年 2 月入住 1 晚
10/10 超赞
Bruce
与家人出行
2025 年 3 月 4 日
满意:员工和服务,清洁度
Breakfast was wonderful!!
Bruce
2025 年 3 月入住 3 晚
8/10 还可以
Angie
与家人出行
2025 年 2 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Easy check in! Room was really cold
When arrived! I loved but husband needed a blanket which was provided. Room clean and modern!
Angie
2025 年 2 月入住 1 晚
10/10 超赞
feruja
2025 年 2 月 20 日
满意:清洁度、员工和服务、住宿条件和设施
.,.......
feruja
2025 年 2 月入住 2 晚
4/10 很差
Nimit
商务旅客
2025 年 2 月 15 日
不满意:员工和服务,清洁度
I would not recommend this hotel as the staff was not welcoming especially during breakfast. Also housekeeping was not done daily till I had to request it. Even after spending so much money, I felt I didn't get the value for money.