The place is great and has great staff.
Problem is the internet never works. I've stayed here 3x and there is always a problem with the internet. Hard to do any work or even watch Netflix.
Jason
2025 年 1 月入住 1 晚
10/10 超赞
Robert
2025 年 2 月 8 日
满意:清洁度、员工和服务、住宿条件和设施
Nice and very clean
Robert
2025 年 1 月入住 10 晚
10/10 超赞
jose
与家人出行
2025 年 2 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff are very helpful and courteous. Very Clean and convenient to restaurant and grocery stores.
jose
2025 年 2 月入住 1 晚
8/10 还可以
Joe
与配偶出行
2025 年 1 月 27 日
满意:清洁度、员工和服务、服务设施
Overall a very nice and clean hotel. If we return to Naga we will stay again. The only problems we saw or smelled is odor in the elevator and also odors in the restroom indicates possible plumbing problems
Joe
2025 年 1 月入住 11 晚
10/10 超赞
Agnes
与家人出行
2025 年 1 月 23 日
满意:清洁度、服务设施、住宿条件和设施
Concierge/front desk are efficient, friendly and nice.
Parking staff are a great help in finding a good spot. I highly recommend UMA instead of the hotel across the street.
Agnes
2025 年 1 月入住 1 晚
8/10 还可以
Ma Corazon
与家人出行
2025 年 1 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Convenient & close to everything.
Ma Corazon
2025 年 1 月入住 11 晚
10/10 超赞
Myla,Burnaby
2025 年 1 月 12 日
满意:清洁度、员工和服务、住宿条件和设施
Myla
2024 年 12 月入住 1 晚
10/10 超赞
Stephen Junell
与家人出行
2024 年 12 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great!
Stephen Junell
2024 年 12 月入住 2 晚
10/10 超赞
Joselito
2024 年 11 月 1 日
Joselito
2024 年 7 月入住 1 晚
4/10 很差
Moshe
与配偶出行
2024 年 7 月 27 日
满意:清洁度
不满意:服务设施
You need to call the lobby for hot water EVERY time you want to shower. The AC turn itself off when you are sleeping, I needed to wave my hands at the AC in the middle of the night. The breakfast buffet is ok but definitely overcharged. Internet was down for 3 days out of 4
Moshe
2024 年 7 月入住 5 晚
10/10 超赞
RONA MEI
2024 年 7 月 20 日
RONA MEI
2024 年 7 月入住 1 晚
8/10 还可以
Zielah
与家人出行
2024 年 7 月 14 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Zielah
2024 年 7 月入住 1 晚
2/10 糟糕
真实旅客
与家人出行, 团体旅客
2024 年 7 月 13 日
不满意:客房舒适度,员工和服务
New but not ready to accommodate!
Hotel is new but needs improvement! The one-keycard policy sucks! Receptionists need training. Pool not ready yet. Don’t stay! The only good about it is the location.
真实旅客
2024 年 7 月入住 4 晚
10/10 超赞
Myla,Edmonton
2024 年 6 月 27 日
Myla
2024 年 6 月入住 6 晚
6/10 一般
Renato
与家人出行
2024 年 6 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good
Renato
2024 年 6 月入住 1 晚
10/10 超赞
Rizza,Baltimore
2024 年 6 月 4 日
满意:清洁度、员工和服务、住宿条件和设施
Convenient
Rizza
2024 年 5 月入住 1 晚
8/10 还可以
Dianne Dee
2024 年 5 月 26 日
满意:员工和服务,清洁度
Good
Dianne Dee
2024 年 5 月入住 1 晚
10/10 超赞
jennifer
与家人及幼儿出行
2024 年 5 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Such a beautiful hotel, and the staffs are amazing, foods are delicious too. Reasonably priced. Beds are comfortable, rooms are clean, I'm a clean freak so I enjoyed my stay in this hotel. Hope they will maintain it well. Will go back for sure.
jennifer
2024 年 5 月入住 1 晚
10/10 超赞
Kevin
与配偶出行
2024 年 5 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I travelled with my wife and I really enjoyed my stay here. I even booked another extra room for my mother-in-law. Beds are comfy, rooms are clean and smell good. The staff are great and there was one bell boy who didn’t accept a tip and he said it’s his job to be of service. I asked for another tube of shampoo because they come in small tube and I was given at once, no problem at all. Staff are great. There’s a manager there too (we supposed) who helped us secure another day booking even though they are already full. She was friendly and always all-smile! Will recommend this property to my families and friends. Great job Uma!
Kevin
2024 年 3 月入住 1 晚
8/10 还可以
Napoleon
与配偶出行
2024 年 5 月 9 日
满意:住宿条件和设施,清洁度
不满意:服务设施
This is a relatively new hotel. Staff are friendly, but are very limited in what they can do for guests. We asked to change 500 pesos for smaller 100 pesos to tip for our bell man and we were not granted this simple request. The reason: we only do this service for customers. I assumed that when we booked a room at the hotel that we were customers. Oh well, we ‘ll let that go.
The shower amenities like shampoo and conditioner were in tiny tubes most appropriately suited one use only and by one person. We asked for more but were denied because it would exceed the daily allowance. Simply unsatisfactory.
In our many years of travel and staying at various hotels, we have never been denied such basic services. Maybe, Uma Hotel is new and has to go through some growing pains to become better. But for now, I can’t fully recommend this hotel until it reviews its’ policies and become more responsive to its’ customers basic requests.
Napoleon
2024 年 5 月入住 1 晚
10/10 超赞
真实旅客
与家人出行
2024 年 5 月 8 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay !
真实旅客
2024 年 5 月入住 1 晚
10/10 超赞
Kevin
2024 年 5 月 4 日
满意:清洁度、员工和服务、住宿条件和设施
The staff here is the best!!! They are all friendly, respectful and accommodating. The property is very clean and the restaurant offers delicious food, buffet breakfast is also appetizing. Will stay here again the next time we go back to Naga City. Two-thumbs up to the people working here! Keep it up!
Kevin
2024 年 3 月入住 5 晚
10/10 超赞
Eloisa
与家人出行
2024 年 4 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff are friendly and accommodating. Place is new and very clean. Comfy beds nice spacious room. Highly recommended.