Convenient location, food was good! Great value for money.
S
2018 年 12 月入住 2 晚
4/10 很差
真实旅客
2018年12月30日
满意:清洁度、员工和服务、客房舒适度
不满意:住宿条件和设施
四人房的钱,太细了!刚好榻榻米铺到出门口!
真实旅客
2018 年 12 月入住 4 晚
6/10 一般
Stephanie
与家人出行
2025年02月27日
满意:员工和服务
不满意:住宿条件和设施,清洁度
As the last stop on our 2 week Japan journey, it was mildly disappointing to end with this accommodation. This property is dated, likely untouched since the 1998 olympics. The onsen has seen better days!
The staff were friendly and great service at breakfast and checkin and check out.
With a little update this hotel would be awesome. Snow monkeys are worth the trip!
Stephanie
2025 年 2 月入住 2 晚
10/10 超赞
NICHOLAS JOHN
2025年02月5日
满意:清洁度、员工和服务、住宿条件和设施
NICHOLAS JOHN
2025 年 2 月入住 2 晚
10/10 超赞
Kelvin
与家人出行, 团体旅客
2025年02月5日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We enjoyed our stay at Hotel Shiga Sunvalley. Loved the style of the Japanese rooms, it was very clean and the staff were exceptional!
Usui and staff helped up with any questions we had, ski rentals, keeping luggage after check out, shuttle bus information. Would stay with them again 10/10
Kelvin
2025 年 2 月入住 2 晚
10/10 超赞
Anthony
2025年01月23日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The lady who checks you in, she is very nice, good energy emanates from her, and she is helpful. I loved this place more than the hotels in Kumanoyu, and I would come here again.
Anthony
2025 年 1 月入住 2 晚
10/10 超赞
Tom
2025年01月17日
满意:清洁度、员工和服务、住宿条件和设施
Tom
2025 年 1 月入住 2 晚
10/10 超赞
David
团体旅客
2025年01月17日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This hotel has an amazing hot springs bath! Nice after a day of skiing. The Japanese style rooms are beautiful and large. The ski rental locker room is directly next to the Sunvalley ski lift, which is a great run and from the top you can ski to other shiga kogen runs.
David
2025 年 1 月入住 3 晚
8/10 还可以
everett
与家人出行
2025年01月16日
满意:清洁度、员工和服务、服务设施
It was very traditional Japanese and the people were very nice. I expected there to be more of a village and maybe places to eat very quiet and serene. It was lovely while we were there snowing and very easy access to the skiing.
The gentleman who managed the ski rental and drove the van was the most wonderful guy we met in a long time !
I will start with positive comments.
1. Staff is extremely kind, helpful, and they always have smile on their faces. They definitely made the biggest contribution to our stay and I hope they are aware of it and that they are well compensated for it.
2. Food is a perfect gateway to authentic Nagano culinary cultural experience.
3. Rooms are spacious. And I like the idea of onsen.
4. If you are on a fast pace travel to Shiga Kogen I believe location is perfect. You literally ski in and ski out and can access other mountains by skiing or by free of charge bus. Snow Monkey Park stop is 25 minutes away. Hotel is 3 minute walk away from bus stop. And Nagano station is closer ride as well.
On the other side, I was unpleasantly surprised by the condition of hotel. It seems like no money was invested in its appearance for few decades (besides new restroom in shared area on the first floor). Bathrooms in the rooms are outdated, onsens as well. Overall, it seems like majority of Shiga Kogen hospitality industry stopped developing decades ago which is sad because it is such an amazing place and I feel grateful I got to experience it!
Aleksandra
2024 年 2 月入住 3 晚
2/10 糟糕
Starsky
与家人出行
2024年02月19日
满意:员工和服务
We were awaken by loud banging on the wall at around 6am. It felt like the hotel was fixing something and they couldn’t wait until everyone was awake to fix the problem.