Good service.
English communication.
Staffs are helpful and active to take photo for us.
Food very good.
Good and big place.
Highly recommend choice this hotel.
Free shuttle bus at Yudanaka station.
May
2020 年 1 月入住 1 晚
10/10 超赞
Nickki
与配偶出行
2019 年 12 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Walking distance to the snow monkey park, the staff is super nice and asking for the food and transportation before check in. Food is very good!
Stayed 2 nights and had an AMAZING experience. Dinner was a fantastic experience. We enjoyed embracing the Japanese culture while wearing the Yukata throughout! Onsens were a great time. Highly recommended!!!
Robert
2025 年 1 月入住 2 晚
10/10 超赞
Julia
2024 年 12 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Food was amazing! Everyone was really accommodating and friendly. The location is right next to the snow monkey park. Would recommend this hotel to any friends visiting Nagano.
Julia
2024 年 11 月入住 2 晚
10/10 超赞
真实旅客
2024 年 11 月 28 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2024 年 11 月入住 1 晚
10/10 超赞
Gary
2024 年 11 月 25 日
满意:清洁度、员工和服务、住宿条件和设施
Gary
2024 年 11 月入住 2 晚
10/10 超赞
Satoshi
与家人出行
2024 年 8 月 14 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Satoshi
2024 年 8 月入住 2 晚
10/10 超赞
Vivian,Alhambra
2024 年 8 月 8 日
满意:清洁度、员工和服务、住宿条件和设施
Vivian
2024 年 6 月入住 1 晚
10/10 超赞
Menaka
团体旅客
2024 年 8 月 2 日
满意:清洁度、住宿条件和设施、客房舒适度
Relaxing stay at a beautiful hotel
We had an amazing and relaxing 2 night stay here. Our room had a beautiful view of the mountains. The staff were very kind and helpful, and the Kaiseki meals and breakfasts were great (and huge). The public and private onsens were really nice, and not crowded at all possibly because we visited during the summer. Great location to visit the snow monkey park!
Menaka
2024 年 7 月入住 2 晚
10/10 超赞
マコト
2024 年 7 月 9 日
满意:清洁度、员工和服务、住宿条件和设施
マコト
2024 年 7 月入住 1 晚
10/10 超赞
Ian
2024 年 6 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Was a most wonderful and relaxing experience. Only the fact that the indoor pool is closed for the whole month of June was disappointing.
Ian
2024 年 6 月入住 1 晚
10/10 超赞
Paul
与配偶出行
2024 年 5 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was incredibly helpful and friendly. Beautiful gardens on property and very convenient to Snow Monkey Park. Meals were delicious and such a great experience!
Paul
2024 年 5 月入住 1 晚
10/10 超赞
Kenzo
2024 年 4 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was very friendly and accommodating to English speaking travelers. The private onsen was great too.
Kenzo
2024 年 4 月入住 1 晚
10/10 超赞
Shlomi Shlomo
团体旅客
2024 年 3 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Thank you very much for the hospitality.
Everything was very nice.
If I have to rank from 1 - 10; I would give almost in every parameter 10
Food, will give 9
Still a very high ranking, so would be more then happy to come back.
Shopping of souvenirs, a bit limited, but it is o.k
Thank you again for the excellent hospitality.
Shlomi Shlomo
2024 年 3 月入住 1 晚
10/10 超赞
Shannon
团体旅客
2024 年 3 月 26 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing and Beautiful!
This was an incredible place to stay! Authentic Japanese traditions shared with us and the entire place was beautiful! You can walk to the entrance to the Snow Monkeys from here! They make up your bed while you are out. The beds are twin futons on the floor so be prepared, but it was fun! A little stiff when we woke up. Wish we had stayed another night to enjoy the warm bath!
Shannon
2024 年 3 月入住 1 晚
8/10 还可以
Verity
2024 年 3 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
Having the ability to hire crampons and walking sticks was very useful for walking to the snow monkeys
Verity
2024 年 3 月入住 2 晚
10/10 超赞
Nancy
2024 年 3 月 9 日
Nancy
2024 年 2 月入住 1 晚
10/10 超赞
Simonne
与家人出行
2024 年 3 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This accommodation is outstanding. The dinners and breakfasts were wonderful and the service was amazing, as was the onsen.
Simonne
2024 年 3 月入住 1 晚
10/10 超赞
Tousif
2024 年 2 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing place and staff ! Highly recommend this place.
Tousif
2024 年 2 月入住 1 晚
10/10 超赞
Nicola
2024 年 2 月 14 日
Nicola
2024 年 2 月入住 3 晚
10/10 超赞
Hong
2024 年 2 月 8 日
Hong
2024 年 2 月入住 2 晚
10/10 超赞
Annie
2024 年 1 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
An amazing ryokan next to the monkey park. Loved the Japanese room, the lobby and the onsen, esp the outdoor onsen.