This is a very old building. No lift is available. The staircase is slanting and is difficult for elders to climb. Foods offered were not up to standard.
Wing Ping
2024 年 4 月入住 1 晚
8/10 还可以
真实旅客
2019 年 12 月 29 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2019 年 12 月入住 2 晚
10/10 超赞
Patrick
2019 年 6 月 22 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Patrick
2019 年 6 月入住 1 晚
8/10 还可以
真实旅客
2019 年 5 月 31 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
真实旅客
2019 年 5 月入住 1 晚
10/10 超赞
Cheung Mun
2019 年 2 月 8 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Cheung Mun
2019 年 2 月入住 2 晚
8/10 还可以
Wai Yin
2017 年 5 月 4 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Once you are in you will stay
Difficult to find where you want to go. The hotel is like a maze. I love the different onsens they offer. Can stay two nights just to enjoy all the onsens inside the hotel. Forget the outside public onsens. Hotel service is good. Food is not outstanding but beautifully presented.
Wai Yin
4/10 很差
Mark
2025 年 4 月 13 日
不满意:清洁度、员工和服务、住宿条件和设施
Mark
2025 年 4 月入住 1 晚
10/10 超赞
Jodi
2025 年 3 月 21 日
满意:清洁度、员工和服务、住宿条件和设施
Amazing place! Loved the kaiseki and on site onsen experience
Jodi
2025 年 3 月入住 2 晚
10/10 超赞
Lucy
与配偶出行
2025 年 3 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Absolutely loved our stay here, it was one of the highlights of our trip. The staff were very attentive and kind and helped us whenever we had a question. We loved the private onsen in our room as well as the option to use the other onsens on the property. The beds were very also one of the most comfortable throughout our entire trip. The dinner and breakfast meals were amazing. We would have loved to stay longer but it was outside of our budget. Thankyou for an amazing experience.
Lucy
2025 年 2 月入住 1 晚
10/10 超赞
Miriam
与配偶出行
2025 年 3 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Wow what an experience. The service was amazing. So glad we decided to spend a night here. The futton was comfortable and the onsen baths were so relaxing. One of the highlights of our trip.
Miriam
2025 年 2 月入住 1 晚
10/10 超赞
C C K
2025 年 2 月 18 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
C C K
2025 年 2 月入住 2 晚
10/10 超赞
Chad
2025 年 1 月 29 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Chad
2025 年 1 月入住 2 晚
10/10 超赞
Georges,longueville
2025 年 1 月 8 日
Georges
2024 年 11 月入住 1 晚
10/10 超赞
Rebecca
2025 年 1 月 6 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great hotel in Shibu Onsen
Loved our stay at Shibu Onsen Kokuya and would highly recommend. They made the trip into the mountains and to see the snow monkeys very easy - with transfers included and bag drop to the station. The traditional dinner and breakfast were a great experience. Also loved the variety of onsen’s available within the hotel itself - and private Onsen with your room if you want!
Rebecca
2025 年 1 月入住 1 晚
10/10 超赞
Niki
2024 年 12 月 2 日
Niki
2024 年 11 月入住 1 晚
10/10 超赞
Dara
与配偶出行
2024 年 11 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was one of the most amazing experiences of my entire life. The staff there made everything perfect. I didn’t know a place like this existed and I was deeply impressed by every aspect of our trip here. It’s unreal
Dara
2024 年 11 月入住 1 晚
8/10 还可以
???
2024 年 11 月 7 日
满意:员工和服务
???
2024 年 10 月入住 1 晚
10/10 超赞
Natalie
与配偶出行
2024 年 11 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We cannot say enough good things about this property. The staff were incredibly thoughtful, informative, and fun to chat with! We had never stayed in a ryokan before and would recommend KOKUYA to all our friends and family. The food was incredible and we enjoyed the variety of Onsen available just in the hotel (we never made it to the public onsens). They also had a shuttle to the snow monkey park in the morning, and will transport your luggage back to the train station upon departure. We will be back to spend more time in this wonderful place.